FAQs
What is the main responsibility of the Store Manager at the Home Store?
The main responsibility of the Store Manager is to be accountable for the store's performance, maximize sales through physical and digital channels, and achieve store targets by leading an inclusive and diverse team that demonstrates the BHF values.
What kind of experience is required for this role?
Candidates should have experience working in a customer-facing role in retail, hospitality, or the service industry, as well as experience in leading, motivating, and developing teams.
Are there any physical demands associated with this role?
Yes, the role can be physically demanding due to the volume of collections, deliveries, and donations, but it is also rewarding as it contributes to funding life-saving research.
What kind of skills are important for this role?
Important skills include commercial awareness, the ability to achieve sales targets, a commitment to high retail standards, initiative, and flexibility to adapt to changing business needs.
What does the work schedule look like for this position?
The store operates 7 days a week, so flexibility is required from the store team to work weekends and bank holidays on a rota basis.
What benefits does the British Heart Foundation offer to its employees?
Benefits include 38 days of annual leave, enhanced family policies, Wagestream for early access to wages, a 25% staff discount, health cash plans, access to a 24/7 Virtual GP, and a pension with employer contributions, among others.
How can I apply for this position?
To apply, click the “Apply” button, which will redirect you to the BHF Careers page, where you can complete the application form, submit your CV, and upload your employment history.
Is a DBS check required for this position?
Yes, any offer of employment is subject to a satisfactory DBS check.
What kind of support does BHF provide for diversity and inclusion?
BHF has an Equality, Diversity and Inclusion (EDI) Strategy called Igniting Change, along with internal groups and employee network groups to create an inclusive environment for all colleagues and volunteers.
Are there any adjustments available in the recruitment process?
Yes, if you need any adjustments to the recruitment process, either during application or interview, you should contact a member of the Recruitment team.