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Store Manager- London designer outlet (wembley)

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Claire's

Dec 6

  • Job
    Full-time
    Junior Level
  • Customer Relations
  • London
  • Quick Apply

AI generated summary

  • You need a high school diploma, 1-2 years retail management experience, strong communication skills, basic computer skills, and the ability to analyze sales reports and provide excellent customer service.
  • You will drive sales, deliver exceptional customer service, manage store operations, ensure effective merchandising, lead and develop your team, and receive training for ear piercing.

Requirements

  • High school diploma or equivalent required
  • 1 to 2 years retail management experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Sound understanding of mathematics and strong reading comprehension skills
  • Understands the importance of Customer Service
  • Ability to analyze sales reports and strategically problem solve
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Sales and profit - Achieving store targets through driving sales and more
  • Sales and profit: achieving store targets through driving sales
  • Customer service: delivering the finest level of customer service
  • Store operations: keeping the store running smoothly
  • Commerciality: Ensuring your store is well merchandised and commercially correct
  • Team leadership: recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results
  • Ear piercing (you will receive full training)

FAQs

What is the role of a Store Manager at Claire’s?

The Store Manager is responsible for achieving sales and profit targets, delivering excellent customer service, ensuring smooth store operations, maintaining commercial merchandising standards, and leading the team through recruitment, training, and development.

What qualifications are needed to apply for the Store Manager position?

Candidates need a high school diploma or equivalent, 1 to 2 years of retail management experience, excellent communication and organizational skills, basic computer skills, and a solid understanding of customer service.

Is ear piercing training provided?

Yes, full training for ear piercing will be provided to the selected candidate.

Are there any physical requirements for this job?

Yes, candidates must be able to stand during scheduled shifts, maneuver up to 25 lbs regularly, and up to 75 lbs occasionally. The role also involves bending, stooping, extended reaching, and climbing ladders.

What is the company's stance on diversity and inclusion?

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion, and encourages applications from underrepresented groups, including those with disabilities.

What kind of products does Claire’s specialize in?

Claire’s specializes in fashionable jewelry, accessories, and cosmetics, catering primarily to children and young women.

Is there a focus on employee development at Claire's?

Yes, Claire's supports employee development and provides skills and training to those who are committed, ambitious, and eager to learn.

What are the core responsibilities of the Store Manager?

The core responsibilities include achieving sales and profit targets, delivering excellent customer service, managing store operations, maintaining merchandising standards, and leading the team effectively.

How does the company approach customer service?

Claire's prioritizes delivering the finest level of customer service and emphasizes the importance of understanding and meeting customer needs.

Can I request accommodations during the recruitment process?

Yes, you may request accommodations at any stage of the recruitment process by informing the company of your needs, and all information will be handled confidentially.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.