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Store Manager own Stores (m/w/d) für die Vodafone Filiale in Wolfsburg

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Vodafone

23d ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Wolfsburg

AI generated summary

  • You need a completed commercial education, 4 years retail or related experience, leadership skills, telecom knowledge, sales techniques, and fluent German (C1).
  • You will lead and coach staff, manage sales targets, ensure compliance and operations, enhance customer satisfaction, and develop effective sales strategies.

Requirements

  • Eine abgeschlossene kaufmännische oder betriebswirtschaftliche Berufsausbildung
  • Mindestens 4 Jahre Berufserfahrung im Einzelhandel, Telesales/Telemarketing oder Customer Operations-Bereich oder alternativ ein abgeschlossenes Studium und mind. 2 Jahre Berufserfahrung
  • Erfahrung und Talent für die Führung von Mitarbeiter:innen
  • Sehr gute Kenntnisse über Telekommunikationslösungen
  • Sehr gutes Verständnis über Vertriebsmethodiken/-techniken
  • Fließende Deutschkenntnisse in Wort und Schrift (C1 nach GER)

Responsibilities

  • Du verantwortest als Store Manager own Stores (m/w/d) die disziplinarische und fachliche Führung der Mitarbeitenden in Deiner Filiale.
  • Du bist zuständig für das Coaching von Verkaufsabläufen in der Filiale und gibst erfolgreiche Vertriebstechniken an das Team weiter.
  • Du verantwortest die Ergebnissteuerung und somit die Zielerreichung der Filiale.
  • Du sorgst für einen ordnungsgemäßen Betrieb und Außenauftritt der Filiale unter Berücksichtigung und Sicherstellung der Einhaltung gesetzlicher Bestimmungen, der Vodafone Retail Guidelines, sowie der Warenbestands- und Kassenrichtlinien.
  • Du initiierst Maßnahmen zur Steigerung der Kundenzufriedenheit im Rahmen der Vorgaben.
  • Du analysierst Handlungsfelder und forcierst proaktiv die nachhaltige Behebung.
  • Du initiierst Maßnahmen zur Steigerung der Kundenzufriedenheit und entwickelst verkaufsfördernde Maßnahmen.

FAQs

What is the job title for the position available in Wolfsburg?

The job title is Store Manager own Stores (m/w/d) for the Vodafone Filiale in Wolfsburg.

What are the main responsibilities of the Store Manager?

The Store Manager is responsible for the disciplinary and professional leadership of employees in the store, coaching sales processes, ensuring goal achievement, maintaining store operations and appearance, and initiating measures to increase customer satisfaction.

What qualifications are required for this position?

A completed commercial or business management vocational training is required, with at least 4 years of professional experience in retail, Telesales, or Customer Operations, or alternatively a completed degree with at least 2 years of experience.

Are there any language requirements for this job?

Yes, fluent German language skills in both spoken and written form (C1 according to GER) are required.

What are the working hours for this position?

This position can be performed full-time or in a near full-time part-time capacity (minimum of 30 hours).

Is this position open to applicants with disabilities?

Yes, Vodafone welcomes applications from people with disabilities and considers them especially in the case of equal qualifications.

What benefits does Vodafone offer to employees?

Vodafone offers attractive remuneration, vacation and Christmas bonuses, a pension plan for retirement savings, opportunities for continuing education, support for work-life balance, and exclusive discounts on all products.

Does the Store Manager have any responsibility related to the store's compliance and regulations?

Yes, the Store Manager is responsible for ensuring compliance with legal regulations, Vodafone retail guidelines, and managing inventory and cash policies.

How does Vodafone prioritize diversity and inclusion?

Vodafone celebrates and promotes diversity and inclusion, ensuring a workplace free from discrimination based on ethnicity, color, age, gender identity, sexual orientation, disability, religion, political affiliation, nationality, health status, social origin, or cultural background.

Together We Can

Telecommunications
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play. We believe that, when working together, humanity and technology can find the answers and create a better future for all. Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet. More than 35 years ago, we made the first-ever mobile phone call, we sent the first SMS in Britain and have been changing the lives of billions of people ever since. Now, we are using smartphones to fight cancer, big data for social good, and we aim to connect over 250 million people to our next generation networks by 2025. We are passionate about building a workplace where you can truly be yourself, share inspiration, embrace new opportunities, thrive and make a real difference to people and our planet. We are known for our technology, but it is humanity that drives us forward. What are you passionate about? #TogetherWeCan