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Store Manager own Stores (m/w/d) für Vodafone Filiale in Paderborn

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Vodafone

27d ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Paderborn

AI generated summary

  • You need a commercial/business qualification, 4+ years in retail or related fields, leadership skills, telecom knowledge, sales techniques, and fluent German (C1).
  • You will lead and coach the team, drive sales performance, ensure compliance and store presentation, enhance customer satisfaction, and implement effective sales strategies.

Requirements

  • Eine abgeschlossene kaufmännische oder betriebswirtschaftliche Berufsausbildung
  • Mindestens 4 Jahre Berufserfahrung im Einzelhandel, Telesales/Telemarketing oder Customer Operations-Bereich oder alternativ ein abgeschlossenes Studium und mind. 2 Jahre Berufserfahrung
  • Erfahrung und Talent für die Führung von Mitarbeiter:innen
  • Sehr gute Kenntnisse über Telekommunikationslösungen
  • Sehr gutes Verständnis über Vertriebsmethodiken/-techniken
  • Fließende Deutschkenntnisse in Wort und Schrift (C1 nach GER)

Responsibilities

  • Du verantwortest als Store Manager own Stores (m/w/d) die disziplinarische und fachliche Führung der Mitarbeitenden in Deiner Filiale.
  • Du bist zuständig für das Coaching von Verkaufsabläufen in der Filiale und gibst erfolgreiche Vertriebstechniken an das Team weiter.
  • Du verantwortest die Ergebnissteuerung und somit die Zielerreichung der Filiale.
  • Du sorgst für einen ordnungsgemäßen Betrieb und Außenauftritt der Filiale unter Berücksichtigung und Sicherstellung der Einhaltung gesetzlicher Bestimmungen, der Vodafone Retail Guidelines, sowie der Warenbestands- und Kassenrichtlinien.
  • Du initiierst Maßnahmen zur Steigerung der Kundenzufriedenheit im Rahmen der Vorgaben.
  • Du analysierst Handlungsfelder und forcierst proaktiv die nachhaltige Behebung.
  • Du initiierst Maßnahmen zur Steigerung der Kundenzufriedenheit und entwickelst verkaufsfördernde Maßnahmen.

FAQs

What is the job title for the position in Paderborn?

The job title is Store Manager own Stores (m/w/d) für Vodafone Filiale in Paderborn.

What are the main responsibilities of the Store Manager?

The Store Manager is responsible for the disciplinary and professional leadership of employees, coaching sales processes, achievement of store targets, ensuring compliance with legal and company guidelines, and improving customer satisfaction.

What qualifications are required for this position?

A completed commercial or business management vocational training, at least 4 years of experience in retail, telesales/telemarketing, or customer operations, or an equivalent degree with a minimum of 2 years of experience is required.

Is experience in telecommunications solutions necessary?

Yes, very good knowledge of telecommunications solutions is required.

What language proficiency is needed for this role?

Fluent German language skills in written and spoken form (C1 according to GER) are required.

What is the working hour model for this position?

This position can be performed in full-time or near full-time part-time (minimum 30 hours).

Does Vodafone offer remote working options?

Yes, we offer flexibility in remote working arrangements, allowing discussions with your team and supervisor to decide on office and home office working days.

Are there any benefits provided for employees at Vodafone?

Yes, benefits include attractive remuneration, pension plan, flexibility in work-life balance, training programs, and special offers on products for employees.

Does Vodafone promote diversity and inclusion within the workplace?

Yes, Vodafone celebrates and promotes diversity and inclusion, ensuring there is no place for discrimination based on various factors like ethnicity, age, gender identity, and more.

How does Vodafone support employee training and development?

Employees can choose from various learning and training programs to promote their individual development.

Together We Can

Telecommunications
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play. We believe that, when working together, humanity and technology can find the answers and create a better future for all. Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet. More than 35 years ago, we made the first-ever mobile phone call, we sent the first SMS in Britain and have been changing the lives of billions of people ever since. Now, we are using smartphones to fight cancer, big data for social good, and we aim to connect over 250 million people to our next generation networks by 2025. We are passionate about building a workplace where you can truly be yourself, share inspiration, embrace new opportunities, thrive and make a real difference to people and our planet. We are known for our technology, but it is humanity that drives us forward. What are you passionate about? #TogetherWeCan