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Store Manager - Whiteley Village

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  • Job
    Full-time
    Mid & Senior Level
  • Southampton

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Requirements

  • Prior experience with a leading brand and/or desirable consumer product retailing is preferred.
  • Proven experience in driving sales and profitability in store
  • A passion for driving a culture of exemplary customer service
  • An ability to understand the importance of Pandora’s local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs
  • Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified
  • Strong communication skills in order to establish and coach a high performing team
  • The ability to be adaptable and flexible to changing business needs
  • A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
  • A well-presented appearance with a taste for desirable products and a passion for retail

Responsibilities

  • Support and motivate the in-store team on a day-to-day basis to achieve the store’s targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service
  • Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store’s successful commercial execution
  • You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession

FAQs

What is the salary for the Store Manager position?

The Store Manager position offers a highly competitive salary along with a monthly bonus of 10% if sales targets are achieved, with the potential for 20% if stretch targets are met.

Is there an employee discount?

Yes, employees receive a generous employee discount.

What type of experience is required for this role?

Candidates should have prior experience with a leading brand and/or desirable consumer product retailing. Senior supervisors or current assistant managers looking for their next challenge are encouraged to apply.

What are the main responsibilities of the Store Manager?

The Store Manager is responsible for leading retail operations, managing the team, achieving sales targets, providing exceptional customer service, and ensuring the store's overall commercial success.

What qualities does Pandora look for in a successful candidate?

An ideal candidate should be a highly capable leader, a passionate team player, possess strong communication skills, demonstrate adaptability, and have a positive attitude with enthusiasm for Pandora's products and core values.

Are there any benefits included in this position?

Yes, the benefits package includes a highly competitive salary, monthly bonuses, an annual jewellery uniform allowance, access to an online benefits platform with discounts, health and wellbeing support, and various incentives throughout the year.

What is Pandora's approach to sustainability?

Pandora pursues sustainability in everything they do, setting ambitious and measurable targets across all aspects of their business, from sourcing to marketing their products.

Will training be provided for the Store Manager role?

Yes, thorough training will be provided to become a Pandora product expert, along with support from the regional sales manager to help nurture and develop your team.

How does Pandora ensure a fair recruitment process?

Pandora's recruitment procedures are designed to be transparent and clear, ensuring all candidates have a fair opportunity to demonstrate their skills and competencies by minimizing biases and discrimination.

What are the working hours for the Store Manager position?

Specific working hours are typically based on store operations and may vary; candidates should inquire during the interview process for more detailed information.

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.

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