FAQs
What is the primary responsibility of the Store Manager?
The primary responsibility of the Store Manager is to oversee store operations, manage staff, and ensure excellent customer service while driving sales and profitability.
How many years of experience is required for this position?
A minimum of 4 years of experience in retail operations is required for this position.
What kind of background is preferred for applicants?
Applicants with an apparel background are preferred for this role.
Is this position full-time or part-time?
This position is full-time.
In which locations will the Store Manager be managing stores?
The Store Manager will be managing stores in Indore, Bhopal, and Jabalpur.
What is meant by maintaining the Store Service Level Agreement (SLA)?
Maintaining the Store Service Level Agreement (SLA) entails ensuring that the store meets predetermined service levels and operational standards to enhance customer satisfaction and store performance.
Will the Store Manager be involved in employee training?
Yes, the Store Manager will be involved in functional and behavioral training, mentoring sales associates, and ensuring timely reviews and feedback for all store employees.
What qualifications are required for this role?
A minimum of a graduate degree is required for this role.
Are there specific sales targets that the Store Manager needs to achieve?
Yes, the Store Manager is expected to achieve store targets and focus on the gross margin of categories.
How does the Store Manager ensure adherence to statutory compliance?
The Store Manager ensures adherence to statutory compliance by implementing Store Standard Operating Procedures (SOPs) and conducting frequent training on these guidelines.
Is there a focus on customer needs in this role?
Yes, understanding customer needs and fulfilling gaps in product, services, and customer care is a crucial part of the Store Manager's responsibilities.
What is the importance of the Visual Merchandising (VM) guidelines?
The Store Manager ensures that the store follows the Visual Merchandising (VM) guidelines to create an appealing shopping environment that attracts customers and drives sales.