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Store Planner

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  • Job
    Full-time
    Mid & Senior Level
  • Architecture & Urban Planning
  • London

Requirements

  • Previous Store planning experience in a large format retailer or similar business preferred.
  • Experience of utilising 2D layout planning systems including Storespace and AutoCAD.
  • Stakeholder Management – Confidence to communicate across all levels of the business both internally and externally, providing considered challenge when required and providing solutions to feedback received.
  • Decision Making and Time Management – working independently and managing own workload.
  • Communication and Influencing across project teams.

Responsibilities

  • Manage the end to end Store Planning process for Food, Clothing & Home, Hospitality, Back of House and operational space in all new store openings, developments and modernisations. Provide considered and expert advice to architects and contractors.
  • Accountable for the brief and formal review of the complete drawing package for schemes to include signage, internal and external elevations and store layout.
  • Deliver layouts that maximise operational efficiency and deliver clear, easy to shop stores. Identify potential operational challenges and offer pragmatic, budget appropriate, solutions.
  • Deliver strong, clear and consistent communication to Store Directors, Heads of Region and Store teams. Act as key point of contact for internal stakeholders on all aspects of store planning.
  • Provide visible leadership for store projects through entire project life cycle (design team meetings, pre-start, progress and PC.) Provide cost effective and innovative solutions to any on-site challenges as they arise.
  • Work closely with key stakeholder groups across the business to ensure each plan delivers footage in line with current requirements and meets the customer shopping mission. In particular, the Food Space Range & Display and Clothing & Home Layout Planning teams.

FAQs

What is the primary role of a Store Planner at M&S?

The primary role of a Store Planner at M&S is to manage the end-to-end planning of projects through their entire lifecycle, including new stores, renewals of existing stores, and store environment roll-out programs.

Is travel required for this position?

Yes, the role requires extensive travel to projects across the UK to ensure smooth and effective delivery of projects, along with regular days at the support center in Waterside for collaboration.

What kind of experience is preferred for this role?

Previous store planning experience in a large format retailer or similar business is preferred for this role.

What tools or systems are used in this position?

Experience utilizing 2D layout planning systems, including Storespace and AutoCAD, is required for this position.

How does M&S support employee well-being?

M&S offers a range of well-being support for colleagues, including access to a 24/7 Virtual GP and PAM Assist, as well as a dedicated charity volunteer day.

What is the employee discount policy?

After completing the probationary period, employees receive a 20% colleague discount across all M&S products and many third-party brands for themselves and a member of their household.

Can you describe the communication expectations for this role?

Strong, clear, and consistent communication with Store Directors, Heads of Region, and Store teams is essential, including acting as a key point of contact for internal stakeholders on all aspects of store planning.

Are there any bonuses associated with this position?

Yes, there are discretionary bonus schemes awarded based on how employees achieve their personal objectives and M&S's performance as a business.

How does M&S promote diversity and inclusion?

M&S is committed to building diverse and representative teams where everyone can bring their whole selves to work and supports a culture of collaboration to win together.

Is there a structured training program for new hires in this role?

Yes, there is a tailored induction and a wide range of training programs available to develop skills for new hires in this role.

Forward thinking, future-focused and digital-first retail

Retail & Consumer Goods
Industry
10,001+
Employees
1884
Founded Year

Mission & Purpose

We hold ourselves to a very high standard here at M&S. That much has never changed. Our attention to detail, forward thinking and passion for improvement has led to the creation of some of the nation’s most loved products. But a rapidly changing world demands that we change along with it. M&S has been at the forefront of social change for the past 134 years, and we’re determined to keep it that way. Setting bolder goals and giving our people the space and resources to achieve them. Today, we are a unique retailer delivering top quality food, clothing, home products and financial services. We employ over 80,000 colleagues who serve over 32 million customers. But what about tomorrow? We’ve put customer-focused digital innovation at the heart of our business, partnering with world-class technology firms to help shape the retail experience of the future. From digital transformation to empowering people to make a positive impact on wellbeing, communities and the planet, there’s never been a more exciting time to join us. Because if you become part of our journey today, you’ll be shaping the very future of our business.

Benefits

  • Colleague Discount

    Receive 20% discounts in-store for you and members of your household

  • Bonus

    We have discretionary bonus schemes depending on your role and our business performance

  • Pay

    Our salaries are competitive and reviewed every year

  • Life Assurance

    Life cover of twice your salary up to age 70 which is double when you join your M&S pension savings plan

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