Store Supervisor

Ryman

Nov 8

Applications are closed

Job
Full-time
Junior Level
Customer Relations
Hospitality & Retail
Leicester

Requirements

Are you looking to join our set?
If so we have an exciting opportunity to sharpen your skills and become a Supervisor working 16 hours per week.
The Role:
As a Store Supervisor you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.
What you will get from us:
Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business
A great Team to work with where you can progress and make a difference at all levels
Access to mental health first aiders
Ongoing incentives to reward your performance
Company Pension scheme
Apprenticeship scheme to continue your development
Generous discount at at TPRG and on our benefits hub
What will you do?
Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
Contribute towards making Ryman the number one High Street Stationer by providing a consistent high level of customer service
Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically, Assist with the training of colleagues, utilising available tools to maximise the performance of the team
Ensure the security and accuracy of all company systems and ensure that all systems are utilised by all team members as per company policies and procedures
Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved
In the absence of the Store/Deputy Manager assume full accountability for the overall security and safety of our people and property ensuring the Branch operates in line with company policies and procedures. Motivate all colleagues to drive sales and to achieve required KPIs. Liaise with the Retail Support Centre should any issues need to be reported. Support with any weekly time sheets.
Who we are:
Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre.
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work.

Responsibilities

Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
Contribute towards making Ryman the number one High Street Stationer by providing a consistent high level of customer service
Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically
Assist with the training of colleagues, utilising available tools to maximise the performance of the team
Ensure the security and accuracy of all company systems and ensure that all systems are utilised by all team members as per company policies and procedures
Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved
In the absence of the Store/Deputy Manager assume full accountability for the overall security and safety of our people and property ensuring the Branch operates in line with company policies and procedures
Motivate all colleagues to drive sales and to achieve required KPIs
Liaise with the Retail Support Centre should any issues need to be reported
Support with any weekly time sheets

FAQs

What are the working hours for the Store Supervisor position?

The Store Supervisor position requires you to work 16 hours per week.

What responsibilities will I have as a Store Supervisor?

As a Store Supervisor, you will support the management team, drive turnover and revenue, ensure high levels of customer service, assist with training colleagues, maintain security and accuracy of company systems, promote visual merchandising standards, and take accountability in the absence of the Store/Deputy Manager.

Is there any training provided for this role?

Yes, we offer fantastic training to help you complete your role effectively and support your development into a more senior position if you choose to progress within the business.

Will I have opportunities for career advancement?

Yes, there are opportunities for progression within the business, allowing you to develop your skills and advance into more senior roles.

Do you offer any support for mental health?

Yes, we provide access to mental health first aiders to support the well-being of our team members.

What incentives are offered to reward performance?

We have ongoing incentives designed to reward your performance as a Store Supervisor.

Is there a pension scheme available?

Yes, we offer a company pension scheme as part of your employment benefits.

How can I benefit from further development?

We provide an apprenticeship scheme to support your continued development and skill enhancement.

Do I receive any discounts as an employee?

Yes, you will receive a generous discount at TPRG and on our benefits hub.

What is the company culture like at Ryman?

Ryman promotes an inclusive culture, celebrating differences, and encourages everyone to be themselves at work. We are committed to creating diverse teams and follow the guidelines of the Equality Act.

Ryman

Everything you need for work, home office, hobbies, travel & studies ️✏️ #relyonryman

Retail & Consumer Goods

Industry

1001-5000

Employees

Mission & Purpose

Since 1893 Ryman has been a leading name on the high street, providing our customers all over the UK with pens, pencils, calculators, notebooks, and more stationery essentials. What you might not know is that we also pride ourselves on our wide range of office supplies, technology, and garden furniture. Our experts hand-select every item from ballpoint pens to printers to hot tubs, and we have exclusive products from brands that you love and trust, like HP, Biro, Really Useful Boxes, and more. We also provide office essentials to businesses, enterprises, and education. Whether your company is office-based or home-based, our range has everything your employees need from home office desks, copy paper with bulk discount, and hot drinks. One of our specialist team members is on hand to help with your business ordering, offering you fast delivery and the option to pay by credit. So if you need school supplies for your little ones, craft activities to keep them busy in the school holidays, furniture for your home office, and canteen supplies for your company premises, you can rely on Ryman. We have everything you need for work, home, and learning.

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