Logo of Huzzle

Store Supervisor

image

Ryman

Yesterday

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should support management, drive sales using lean principles, and be eager to develop through training and apprenticeships while fostering an inclusive team environment.
  • You will ensure excellent customer service, train colleagues, maintain store standards, manage security, drive sales, and support operational procedures while motivating your team.

Requirements

  • The Role:
  • As a Store Supervisor you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles.
  • What you will get from us:
  • Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business
  • A great Team to work with where you can progress and make a difference at all levels
  • Access to mental health first aiders
  • Ongoing incentives to reward your performance
  • Company Pension scheme
  • Apprenticeship scheme to continue your development
  • Generous discount at TPRG and on our benefits hub
  • Who we are:
  • Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre.
  • Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work.

Responsibilities

  • Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
  • Contribute towards making Ryman the number one High Street Stationer by providing a consistent high level of customer service
  • Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically
  • Assist with the training of colleagues, utilising available tools to maximise the performance of the team
  • Ensure the security and accuracy of all company systems and ensure that all systems are utilised by all team members as per company policies and procedures
  • Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved
  • In the absence of the Store/Deputy Manager assume full accountability for the overall security and safety of our people and property ensuring the Branch operates in line with company policies and procedures
  • Motivate all colleagues to drive sales and to achieve required KPIs
  • Liaise with the Retail Support Centre should any issues need to be reported
  • Support with any weekly time sheets

FAQs

What are the working hours for the Store Supervisor position?

The Store Supervisor position is for 30 hours per week.

What kind of training will I receive?

You will receive fantastic training to help you complete your role and there is an option to continue your development into a more senior role.

Is there a team culture within the company?

Yes, you will work with a great team where you can progress and make a difference at all levels.

Are there any mental health support options available?

Yes, the company provides access to mental health first aiders.

What incentives are offered for performance?

There are ongoing incentives to reward your performance.

Does the company have a pension scheme?

Yes, the company offers a company pension scheme.

Are there opportunities for apprenticeships?

Yes, there is an apprenticeship scheme available to continue your development.

What employee discounts are available?

You will receive a generous discount at TPRG and on our benefits hub.

What responsibilities will I have regarding customer service?

You will drive a culture of excellent customer service and ensure all team members engage with customers enthusiastically.

What should I do in the absence of the Store/Deputy Manager?

You will assume full accountability for the overall security and safety of our people and property and ensure the branch operates in line with company policies and procedures.

Is Ryman an equal opportunities employer?

Yes, Ryman is an equal opportunities employer and follows the guidelines of the Equality Act to create inclusive teams.

Everything you need for work, home office, hobbies, travel & studies ️✏️ #relyonryman

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

Since 1893 Ryman has been a leading name on the high street, providing our customers all over the UK with pens, pencils, calculators, notebooks, and more stationery essentials. What you might not know is that we also pride ourselves on our wide range of office supplies, technology, and garden furniture. Our experts hand-select every item from ballpoint pens to printers to hot tubs, and we have exclusive products from brands that you love and trust, like HP, Biro, Really Useful Boxes, and more. We also provide office essentials to businesses, enterprises, and education. Whether your company is office-based or home-based, our range has everything your employees need from home office desks, copy paper with bulk discount, and hot drinks. One of our specialist team members is on hand to help with your business ordering, offering you fast delivery and the option to pay by credit. So if you need school supplies for your little ones, craft activities to keep them busy in the school holidays, furniture for your home office, and canteen supplies for your company premises, you can rely on Ryman. We have everything you need for work, home, and learning.