Store Supervisor

Ryman

Nov 14

Applications are closed

Job
Full-time
Junior, Mid & Senior Level
Customer Relations
Hospitality & Retail
Southend-on-Sea

Requirements

Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
Contribute towards making Ryman the number one High Street Stationer by providing a consistent high level of customer service
Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically
Assist with the training of colleagues, utilising available tools to maximise the performance of the team
Ensure the security and accuracy of all company systems and ensure that all systems are utilised by all team members as per company policies and procedures
Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved
In the absence of the Store/Deputy Manager assume full accountability for the overall security and safety of our people and property ensuring the Branch operates in line with company policies and procedures
Motivate all colleagues to drive sales and to achieve required KPIs
Liaise with the Retail Support Centre should any issues need to be reported
Support with any weekly time sheets

Responsibilities

Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
Contribute towards making Ryman the number one High Street Stationer by providing a consistent high level of customer service
Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically
Assist with the training of colleagues, utilising available tools to maximise the performance of the team
Ensure the security and accuracy of all company systems and ensure that all systems are utilised by all team members as per company policies and procedures
Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved
In the absence of the Store/Deputy Manager assume full accountability for the overall security and safety of our people and property ensuring the Branch operates in line with company policies and procedures
Motivate all colleagues to drive sales and to achieve required KPIs
Liaise with the Retail Support Centre should any issues need to be reported
Support with any weekly time sheets

FAQs

What are the working hours for the Store Supervisor position?

The Store Supervisor position offers 30 hours of work per week.

What is the duration of the Store Supervisor role?

The term for the Store Supervisor role ends on 08/03/25.

What are the primary responsibilities of a Store Supervisor at Ryman?

The primary responsibilities include supporting the store management team, driving turnover and revenues, ensuring high customer service, training colleagues, promoting visual merchandising standards, and maintaining store security and safety in the absence of the Store/Deputy Manager.

What kind of training does Ryman provide for the Store Supervisor?

Ryman offers a training program to help you excel in your role, along with opportunities through apprenticeship programs to continue building on your skills.

Are there any benefits offered for this position?

Yes, the benefits include a competitive pay package, a company pension scheme, generous holiday allowance, access to mental health support, exclusive discounts, and more.

Does Ryman promote diversity and inclusion in the workplace?

Yes, Ryman is committed to being an equal opportunities employer and aims to recruit a diverse workforce while creating inclusive teams.

What is expected from a Store Supervisor in terms of customer service?

The Store Supervisor is expected to drive a culture of excellent customer service, ensuring that all team members engage with customers enthusiastically and provide a consistent high level of service.

Will I have to perform other duties apart from those listed in the job description?

Yes, the job description is not exhaustive, and you may be required to carry out other duties as needed.

Ryman

Everything you need for work, home office, hobbies, travel & studies ️✏️ #relyonryman

Retail & Consumer Goods

Industry

1001-5000

Employees

Mission & Purpose

Since 1893 Ryman has been a leading name on the high street, providing our customers all over the UK with pens, pencils, calculators, notebooks, and more stationery essentials. What you might not know is that we also pride ourselves on our wide range of office supplies, technology, and garden furniture. Our experts hand-select every item from ballpoint pens to printers to hot tubs, and we have exclusive products from brands that you love and trust, like HP, Biro, Really Useful Boxes, and more. We also provide office essentials to businesses, enterprises, and education. Whether your company is office-based or home-based, our range has everything your employees need from home office desks, copy paper with bulk discount, and hot drinks. One of our specialist team members is on hand to help with your business ordering, offering you fast delivery and the option to pay by credit. So if you need school supplies for your little ones, craft activities to keep them busy in the school holidays, furniture for your home office, and canteen supplies for your company premises, you can rely on Ryman. We have everything you need for work, home, and learning.

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