FAQs
What are the working hours for the Store to Home Administrator position?
The working hours are full-time at 36.75 hours per week, with shifts available Monday to Sunday between 05:00 am and 21:00 pm.
What is the pay rate for this role?
The UK notional hourly rate is £12.21 per hour, plus an additional store-specific allowance of £0.54 per hour.
Is this position permanent?
Yes, this position offers a permanent contract.
What are the main responsibilities of the Store to Home Administrator?
The main responsibilities include creating a great experience for customers by processing online orders, managing stock, maintaining accurate product databases and delivery schedules, and supporting colleagues with customer queries.
Are there physical requirements for the role?
Yes, the role may involve heavy lifting, and training on electric vehicles may also be required.
What skills and experience are needed for this position?
Candidates should be brilliant organizers, problem solvers, and communicators, comfortable working with numbers and spreadsheets, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What benefits are offered with this job?
Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, and colleague wellbeing benefits.
How does B&Q support diversity and inclusion in the workplace?
B&Q is committed to making the company more diverse and representative of the communities it serves, emphasizing equal opportunities and providing access to networks that support colleagues and allies.
Can I get support during the application or interview process?
Yes, you can contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Where is the Store to Home Administrator position located?
The position is based at B&Q Chester.