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Store to Home Picker

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B&Q

Oct 29

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Logistics
  • Lincoln

Requirements

  • You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple.
  • We provide courier, click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting.
  • Being agile and flexible is important to the success of this role.
  • You’ll be happy to expand your skills by using new technology and learning new ways of working.
  • And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Responsibilities

  • You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone.
  • Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.

FAQs

What are the working hours for the Store to Home Picker position?

The working hours are part-time at 30 hours per week, with shifts available Monday to Sunday from 6.00 am to 10.00 pm.

Is this position a permanent role?

No, this position is a 3-month fixed term contract.

What is the hourly rate for this position?

The UK Notional hourly rate is £12.21 per hour.

Is flexibility required for this role?

Yes, candidates need to offer full flexibility and can commit to working evenings and 3 weekends out of 4.

What are the key responsibilities of a Store to Home Picker?

The key responsibilities include being a confident communicator, building relationships with customers, sharing product knowledge, supporting ideas on the shop floor, and working towards a one-hour click and collect service.

What skills and experience are required for this role?

Candidates should be organized and analytical thinkers, able to prioritize time, comfortable with heavy lifting, flexible in their approach, and willing to learn new technology and methods.

What benefits are offered with this position?

The benefits package includes a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, and well-being benefits.

How does B&Q support diversity and inclusion?

B&Q is committed to being more diverse and representative of the communities they serve, ensuring equal opportunities and providing access to networks that support colleagues and allies.

How can I request adjustments during the application or interview process?

You can request support by contacting recruitment@b-and-q.co.uk for any recruitment adjustments.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors

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