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Store to Home Picker

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B&Q

Nov 10

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Facilities Management
  • Reading

Requirements

  • You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple.
  • We provide courier, click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting.
  • Being agile and flexible is important to the success of this role.
  • You’ll be happy to expand your skills by using new technology and learning new ways of working.
  • And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Responsibilities

  • You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone.
  • Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.

FAQs

What are the working hours for the Store to Home Picker position?

The Store to Home Picker position offers shifts from Monday to Sunday, between 7.00am and 10.00pm, for a total of 16 hours per week.

What is the pay rate for this role?

The UK Notional hourly rate for this position is £12.21 per hour, plus an additional £0.81 per hour for store-specific location allowance.

Is the Store to Home Picker position permanent?

Yes, this is a permanent contract position.

What kind of tasks will I be doing as a Store to Home Picker?

As a Store to Home Picker, you will be responsible for building relationships with customers, sharing product knowledge, and assisting with courier, click and collect, and home delivery services. You'll also engage in some heavy lifting as the products range widely.

Are there opportunities for career growth in this role?

Yes, we encourage you to expand your skills by using new technology and learning new ways of working, which can lead to further career advancement opportunities within the company.

What benefits do employees receive at B&Q?

Employees at B&Q receive a competitive salary, access to an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and more.

Is there a focus on diversity and inclusion at B&Q?

Yes, B&Q is committed to making the company more diverse and representative of the communities we serve, ensuring that everyone can feel they belong and have equal opportunities.

Can I get support during the application or interview process?

Yes, if you need support during the application or interview process, you can contact recruitment@b-and-q.co.uk for any recruitment adjustments.

Will I need to work on weekends and holidays?

Yes, flexibility to work on a rota that includes weekends, evenings, and bank holidays is important for this role.

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B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors

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