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Store to Home Picker

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B&Q

Sep 25

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Colchester

Requirements

  • You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone.
  • You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple.
  • You’ll be comfortable with some heavy lifting.
  • Being agile and flexible is important to the success of this role.
  • You’ll be happy to expand your skills by using new technology and learning new ways of working.
  • You’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Responsibilities

  • You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone.
  • Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.

FAQs

What is the job title for this position?

The job title for this position is Store to Home Picker.

What type of contract is being offered?

A permanent contract is being offered for this position.

What are the available shifts for this role?

Shifts are available from Monday to Sunday, between 7.00am and 10.00pm.

What is the hourly pay rate for this position?

The UK Notional hourly rate for this position is £12.21.

Where is the job location?

The job is located at B&Q Colchester Tollgate.

What are the main responsibilities of a Store to Home Picker?

Main responsibilities include communicating with customers, supporting their ideas, and ensuring efficient and safe processes while working on click and collect services.

What skills and experience are required for this role?

Required skills include being organized, analytical, able to prioritize time, comfortable with heavy lifting, flexible with work hours, and a willingness to learn new technologies.

Are there any specific working conditions for this role?

Yes, the role requires flexibility to work on a rota that includes weekends, evenings, and bank holidays.

What benefits are offered to employees in this role?

Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, and wellbeing benefits, among others.

How can I request adjustments during the application process?

You can request recruitment adjustments by contacting recruitment@b-and-q.co.uk.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors

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