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Student Funding Administrator (20 hours per week)

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University of Brighton

12d ago

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Education & Teaching

Requirements

  • Has previous administrative experience
  • Is focused with good attention to detail
  • Is organised and can prioritise tasks, taking responsibility for meeting deadlines and checking information to ensure that nothing is missed
  • Is helpful and reliable in offering support to others, ensuring they have a positive experience with the University
  • Is a confident communicator, who is able to interpret and explain complex or difficult information
  • Is attentive and patient, to help with handling customers (and colleagues) who might be confused and frustrated

Responsibilities

  • You will be joining a small team who administer student fees and financial aid for UK students and those from North America. Your role is to deliver high quality user focused services including handling enquiries and sensitive data via e-mail, over the telephone and sometimes face to face. A key part of your role is to liaise with other internal departments and relevant external agencies, such as the Student Loans Company and US Department of Education. You will be responsible for providing information and advice on university-wide services, policies and procedures.
  • There will also be opportunities to get involved in student enrolment, and graduation ceremonies, supporting our students throughout their time with the University.

FAQs

What is the working hours for the Student Funding Administrator position?

The position is for 20 hours per week.

Where is the job located?

The job is located at the Moulsecoomb campus in Brighton.

What is the salary range for this position?

The salary range is £26,642 to £29,659 pro rata.

What are the main responsibilities of the Student Funding Administrator?

The main responsibilities include administering student fees and financial aid, handling enquiries, liaising with internal departments and external agencies, and providing information and advice on university services, policies, and procedures.

What qualifications or experience are required for this role?

The role requires previous administrative experience, good attention to detail, strong organizational skills, and effective communication abilities.

Is this a permanent position?

Yes, this is a permanent position for 20 hours a week.

What benefits does the University offer?

The University offers generous holiday entitlements, employer pension contributions, a cycle to work scheme, and discounted sports membership.

What is the closing date for applications?

The closing date for applications is Monday, 17 March 2025.

When will the interviews be held?

The interview date is to be confirmed.

Is the University committed to diversity and inclusion?

Yes, the University is committed to an inclusive environment that embraces equality and diversity.

Can I apply for this position if I’m not from the UK?

The role's home working expectation is that it takes place within the UK.

Will there be any opportunities for involvement in student events?

Yes, there will be opportunities to get involved in student enrolment and graduation ceremonies.

How does the agile working framework work after the initial training period?

After the initial training period, staff can work partly on site and partly from home.

What should I do if I want to share this job opportunity with a friend?

You can use the "Email details to a friend" option provided in the job listing.

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Thriving, coastal university delivering professionally focused courses and apprenticeship programmes that fulfil ambitions; research that transforms lives and knowledge that nurtures communities worldwide. We have three campuses in Brighton with a further campus in Eastbourne.