FAQs
What are the primary responsibilities of a Subject Matter Expert in this role?
The primary responsibilities include creating and updating client files to global standards, collecting and monitoring relevant documents related to customer identity, and understanding the client's business, ownership structure, and financial transactions for client due diligence.
What does client due diligence involve?
Client due diligence involves gathering and assessing information about the client to ensure compliance with ING standards and to protect both ING and its customers from potential risks.
Is there a requirement for sign-off on client files?
Yes, if relevant, the Subject Matter Expert will ensure the sign-off and assessment of a client file as a Know Your Customer Operations signatory, in alignment with pertinent policies and procedures.
Are there any specific standards to adhere to when updating client files?
Yes, client files must be updated in accordance with ING's global standards to ensure consistency and compliance.
What skills are essential for this position?
Essential skills include strong analytical abilities, attention to detail, knowledge of compliance regulations, excellent communication skills, and proficiency in document management.
Is there ongoing training for this role?
Yes, ongoing training is provided to ensure that the Subject Matter Expert stays updated with the latest regulations and INGs policies.
How does this role contribute to ING's overall mission?
This role contributes to ING's overall mission by ensuring customer compliance and protecting the organization from potential risks through diligent client management and assessment.
Will there be collaboration with other teams in this role?
Yes, collaboration with various teams, including compliance, risk management, and client services, is often necessary to fulfill the responsibilities of this position effectively.
What tools or systems will I be using in this job?
You will be using various document management systems and compliance software to create, update, and monitor client files and documentation.
Is previous experience in compliance or risk management necessary for this role?
While not always a strict requirement, previous experience in compliance, risk management, or related fields is highly beneficial for success in this role.