FAQs
What is the primary responsibility of the Sunday Supervisor at Mind?
The primary responsibility of the Sunday Supervisor is to support the Shop Manager in maximizing profits and raising funds through the sale of preloved items, while delivering excellent shop standards and outstanding customer service.
What will I do in the Shop Manager's absence?
In the Shop Manager's absence, you will take full responsibility for the shop's performance and lead and support the dedicated team of shop volunteers.
Do I need prior management or supervisory experience to apply?
No, prior management or supervisory experience is not required. If you have a ‘can do’ approach, are eager to learn, and prepared to work hard, we would love to hear from you.
What qualities are you looking for in a candidate?
We are looking for someone who is passionate about retail, has the ability to lead and motivate others, can plan and prioritize their workload and that of the team, has a strong customer focus, and can demonstrate our values and behaviors.
How does Mind support the development of its employees?
Mind offers a range of development workshops, courses, and qualifications to support both personal and professional development, along with comprehensive and tailored induction programs for new employees.
What benefits will I receive as a Sunday Supervisor?
Benefits include competitive hourly pay in line with the Real Living Wage, 25 days' paid holiday (pro-rata for part-time), development opportunities, a commitment to work-life balance, family-friendly policies, a competitive pension scheme, staff discount, and access to exclusive discounts through our employee savings app.
Is there a discount available for staff shopping at Mind shops?
Yes, employees receive a 25% discount in all Mind shops.
What is the significance of the funds raised through sales at the shop?
The funds raised through sales are vital for running Mind's essential mental health support services, which help support the 1 in 4 individuals who experience a mental health problem in their lifetime.
Will I be required to work on Sundays as part of this role?
Yes, as a Sunday Supervisor, your role specifically involves working on Sundays to support the operations of the shop.