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Supervisor- Birmingham New St

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Claire's

Oct 26

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Birmingham
  • Quick Apply

AI generated summary

  • You need some high school education, 1 year retail experience, strong communication skills, basic computer skills, and customer service understanding. Must lift up to 75 lbs and operate POS systems.
  • You will drive sales, provide friendly customer service, assist with product knowledge, manage store operations, handle deliveries and merchandising, and ensure an inviting store environment.

Requirements

  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What is the job title for this position?

The job title is Supervisor - Birmingham New St, specifically for a Part-Time Manager/3rd Key Holder opportunity at Claire's.

What are the primary responsibilities of a 3rd Key Holder at Claire's?

The primary responsibilities include supporting the Store Manager and Assistant Store Manager in achieving retail targets, opening and closing the store, delivering excellent customer service, processing deliveries, visual merchandising, and performing ear piercings after training.

What qualifications are required for this position?

The qualifications required include some high school education, a minimum of 1 year of retail experience, excellent communication and organizational skills, basic computer skills, and the ability to understand customer service importance and operate a POS system.

Is prior management experience necessary for this role?

While prior management experience is not explicitly required, having at least 1 year of retail experience is necessary, and management skills are beneficial.

Will I receive training for ear piercing?

Yes, you will receive full training for ear piercing as part of the job responsibilities.

What is the schedule for this position?

The position is part-time; specific schedule details will depend on store needs and will be discussed during the interview process.

What kind of company culture does Claire's promote?

Claire's promotes a fun and inclusive workplace culture, encouraging store members to wear the products and supporting personal development and growth within the company.

Are there any physical requirements for this job?

Yes, the job requires the ability to stand during scheduled shifts, maneuver up to 25 lbs regularly and up to 75 lbs occasionally, as well as bending, stooping, and climbing ladders and step stools.

Does Claire's offer any accommodations for applicants with disabilities?

Yes, Claire's is committed to accommodating applicants' needs throughout all stages of the recruitment process, and you can request accommodations as needed.

How does Claire's approach diversity and inclusion?

Claire's is an equal opportunity employer that is committed to diversity, equity, and inclusion and encourages applications from underrepresented groups, including those with disabilities.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.

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