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Supervisor - Flannels

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You need retail leadership experience, a passion for luxury brands, sales-driven service skills, commercial visual presentation knowledge, and strong team motivation and communication abilities.
  • You will supervise and delegate daily tasks, ensure compliance with procedures, maximize sales, support team performance, and maintain strong communication and relationships within the store.

Requirements

  • Experience of leading a team within a retail environment
  • Knowledge of and passion for luxury brands
  • Ability to drive sales through excellent service
  • Understanding of visual presentation and how to impact sales floor commercially
  • Ability to motivate a team with effective communication

Responsibilities

  • Support with daily workload and delegation to team
  • Supervise work, check completion and deliver to expectation set by line manager
  • Use business communication tools for completion of tasks and ensure your team understand all key functions
  • Understand all process and procedures and set the example for others
  • Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles
  • Understand daily controls and how to set up the store
  • Understand company policy and rules regarding security measures and demonstrate compliance and controls
  • Compliance with all till and cashing up controls
  • Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
  • Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
  • Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
  • Understand KPI targets and expectations to achieve results
  • Demonstrate commercial awareness and adopt right product, place and time compliance
  • Understand the Frasers structure, elevation strategy and initiatives
  • Engage with and feedback issues to contribute to the wider business
  • Support senior management to coach the team
  • Understand and support performance management processes
  • Understand your individual role and responsibilities and how they impact the team
  • Demonstrate day to day best practice standard and compliance
  • Support the team and act as a role model
  • Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store

FAQs

What is the job title for this position?

The job title is Supervisor - Flannels.

Where is the job located?

The job is located in London, E20 1EN.

What brand will I be working for?

You will be working for Flannels.

What type of employment is this position?

This is a full-time employment position.

What are the main responsibilities of the Supervisor role?

The main responsibilities include supporting daily workload, supervising team performance, ensuring compliance with procedures, understanding merchandising guidelines, maximizing sales opportunities, and coaching the team.

What qualifications are required for this role?

The qualifications required include experience in leading a team within a retail environment, knowledge and passion for luxury brands, ability to drive sales through excellent service, understanding of visual presentation, and effective team communication skills.

What is the basic salary for this position?

The basic salary for this position is £32,495.

Is there a commission-based bonus structure?

Yes, there is a commission-based bonus on a wide range of products.

What employee discounts are offered?

Employees receive a 20% staff discount across all Frasers group stores and a 50% uniform discount.

Are there opportunities for career progression?

Yes, there are clear career path opportunities and exciting training programs available.

What benefits are included in the rewards package?

The rewards package includes a basic salary, commission-based bonuses, staff discounts, an excellent bonus scheme, long service awards, a cycle to work scheme, and uniform discounts.

We are building the planet’s most admired and compelling brand ecosystem.

Retail & Consumer Goods
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come. We’re not sitting back – there’s no room for hesitation.