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Supervisor/Manager Part-Time

Applications are closed

  • Job
    Part-time
    Junior Level
  • Hospitality & Retail
  • Ottawa

Requirements

  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What is the role of a 3rd Keyholder at Claire's?

The 3rd Keyholder at Claire's supports the Store Manager and Assistant Store Manager in achieving retail store targets by driving sales, opening and closing the store in their absence, delivering friendly customer service, assisting with product queries, and maintaining the store's visual appeal.

What qualifications are required for this part-time management position?

Candidates must have some high school education, a minimum of 1 year of retail experience, excellent communication and organizational skills, basic computer skills, and a sound understanding of customer service and mathematics.

What responsibilities will I have in this position?

Responsibilities include driving sales through customer service, managing store operations in the absence of other management, handling store deliveries, visual merchandising, markdowns, promotions, ear piercing (after training), and ensuring the store is clean and welcoming.

Do I need previous experience to apply?

Yes, a minimum of 1 year of retail experience is required for this position.

Will I receive training for specific tasks?

Yes, you will receive full training for ear piercing and will also be supported in developing your skills throughout your career at Claire's.

Is this position full-time or part-time?

This is a part-time position.

What is the work environment like at Claire's?

Claire's offers a fun work environment where team members are encouraged to wear the products sold in the store. The company values creativity and individuality among its staff.

What physical requirements should I be aware of for this job?

Candidates should be able to stand during scheduled shifts, maneuver up to 25 lbs regularly and up to 75 lbs occasionally, and perform tasks such as bending, stooping, reaching, and climbing ladders.

How important is customer service in this role?

Customer service is extremely important in this role, as delivering friendly and efficient service is a key expectation and directly impacts the store's sales and customer satisfaction.

Will I be responsible for managing other employees?

As a 3rd Keyholder, you will support the management team and may have responsibilities in managing the store in the absence of other managers, but you won't have direct employee management duties.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.