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Supervisor/Manager Part-Time



15d ago

  • Job
    Junior & Mid Level
  • Hospitality & Retail
  • Kitchener
  • Quick Apply

AI generated summary

  • You must have some high school, 1 year retail experience, great communication skills, computer savvy, and able to lift/move items while providing excellent customer service.
  • You will support store targets, drive sales, provide excellent customer service, assist with store operations, and ensure a positive shopping experience for customers.


  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system


  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers


What are the responsibilities of a 3rd Key Holder at Claire's?

A 3rd Key Holder at Claire's is responsible for supporting the Store Manager and Assistant Store Manager in achieving retail store targets by driving sales, providing friendly customer service, ensuring the store is safe and legally compliant, assisting with store operations such as stock deliveries and merchandising, and demonstrating Claire's products to customers.

What qualifications are required for this position?

Some high school education is required, along with at least 1 year of retail experience. Candidates should have excellent communication and organizational skills, basic computer knowledge, understanding of customer service, proficiency in mathematics and reading comprehension, and the ability to stand, lift merchandise, and operate a POS system.

Is there room for growth and development in this role at Claire's?

Yes, Claire's encourages and supports the development of its employees. If you are committed, ambitious, and willing to learn, the company will provide you with the necessary skills and opportunities for growth within the organization.

How does Claire's support diversity and inclusion in the workplace?

Claire's is committed to diversity, equity, and inclusion and encourages applications from all underrepresented groups, including individuals with disabilities. Accommodation requests are welcomed throughout the recruitment process, and confidentially addressed. Claire's is an equal opportunity employer committed to fostering a diverse and inclusive work environment.

Retail & Consumer Goods

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.