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Supervisor- Stratford Westfield

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Claire's

Nov 1

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • London

Requirements

  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What is the job title for this position at Claire's?

The job title is Supervisor- Stratford Westfield, specifically a Part-Time Manager/3rd Key Holder.

What are the primary responsibilities of a 3rd Key Holder at Claire's?

The primary responsibilities include supporting store management in achieving retail targets, opening and closing the store, delivering excellent customer service, assisting with stock management, and conducting ear piercing after receiving training.

What qualifications are required for this position?

The qualifications required include some high school education, a minimum of 1 year retail experience, excellent communication and organizational skills, and the ability to operate a POS system.

Do I need to have prior experience in retail for this position?

Yes, a minimum of 1 year of retail experience is required.

What is the work environment like at Claire's?

Claire's offers a fun and engaging work environment where employees are encouraged to wear the products and have opportunities for development and growth.

What is the age range of Claire's core customers?

Claire's core customer ranges from children to young women, catering to various moods, attitudes, and styles.

Are there physical requirements for this job?

Yes, candidates should be able to stand during scheduled shifts, maneuver up to 25 lbs regularly, and up to 75 lbs occasionally, along with bending, stooping, and climbing as needed to assist customers and manage merchandise.

Does Claire's accommodate applicants with disabilities?

Yes, Claire's is committed to diversity, equity, and inclusion and will accommodate applicants' needs throughout all stages of the recruitment process.

Is training provided for ear piercing?

Yes, Claire's provides full training for ear piercing to those in this position.

How does Claire's approach customer service?

Claire's places a strong emphasis on delivering friendly and efficient customer service to ensure customers have a fun and enjoyable shopping experience.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.

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