Logo of Huzzle

Home

Matches

Explore

Manage

Support Engineer - Java

image

Oracle

1mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Software Engineering
    IT & Cybersecurity
  • Hyderabad, +1

AI generated summary

  • You need a degree in computer science or equivalent experience, SLA management skills, Java and PL/SQL knowledge, plus familiarity with ServiceNow, process automation, and DevOps.
  • You will develop in Java, automate processes, monitor application health, troubleshoot production issues, collaborate with teams for solutions, and promote reuse of existing functionalities.

Requirements

  • Bachelor's degree in computer science engineering or a related field, or equivalent work experience required
  • Experience in SLA management and Prod critical issues monitoring, escalation and resolution.
  • Exposure in ServiceNow Portal and organizational change procedures.
  • Experience in Java development, process automation, application health monitoring tools, Devops
  • Experience in PL SQL

Responsibilities

  • Experience in Java development, process automation, application health monitoring tools, DevOps Experience in PL SQL
  • Lead troubleshooting during production.
  • Ensures that expected application performance levels are achieved by coordinating stability efforts with Development and the program team.
  • Leverage existing products/functionality and promote reuse.
  • Work alongside other engineers on the team to elevate technology and consistently apply standard processes.
  • Collaborate closely with all the other members of the team to take shared responsibility for the overall efforts that the team has committed to.
  • Collaborate multi-functionally with data engineers, business users, project managers and other engineers to achieve elegant solutions.
  • Apply local meetups to gain and share knowledge.

FAQs

What is the primary focus of the Support Engineer - Java role?

The primary focus of the Support Engineer - Java role is automation for infrastructure support, Java development, application health monitoring, and working on SLAs and production critical issues.

What qualifications are required for this position?

A Bachelor's degree in computer science engineering or a related field, or equivalent work experience is required for this position.

What kind of experience is preferred for candidates applying for this role?

Candidates should have experience in Java, AppDynamics, monitoring, PLSQL, SLA management, production-critical issues, and exposure to the ServiceNow Portal and organizational change procedures.

What are the main responsibilities of this Support Engineer position?

Main responsibilities include troubleshooting during production, ensuring application performance levels, coordinating stability efforts with the development and program team, collaborating with multi-functional teams, and promoting reuse of existing products and functionalities.

How important is teamwork in this role?

Teamwork is very important; the role requires close collaboration with other engineers, data engineers, business users, and project managers to achieve effective solutions.

Does Oracle offer benefits for employees?

Yes, Oracle offers a highly competitive suite of employee benefits, including flexible medical, life insurance, retirement options, and volunteer programs to give back to the community.

Is there a commitment to diversity and inclusion in the workplace?

Yes, Oracle is committed to an inclusive workforce that promotes diverse insights and perspectives and includes people with disabilities throughout the employment process.

What is the career level associated with this position?

The career level associated with this position is IC1.

Is prior experience with DevOps necessary for this position?

Yes, experience in DevOps is part of the required qualifications for this role.

What should applicants do if they require accessibility assistance during the hiring process?

Applicants requiring accessibility assistance at any point should contact Oracle by calling +1 888 404 2494, option one.

image

Oracle

Information Technology & Services

Technology
Industry
10,001+
Employees
1977
Founded Year

Mission & Purpose

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world. At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on.