Surgical On-Site Specialist - Northridge/Encino

Medtronic

20d ago

Applications are closed

Job
Full-time
Junior Level
Sales & Business Development
Healthcare
Northridge

Requirements

Bachelor’s degree
Minimum of 2 years of clinical support and/or healthcare sales experience, or advanced degree with 0 years of experience
Field-based role that requires approximately 25-50% travel
Not required but highly recommended to have a strong clinical background, specifically in the Operating Room
Excellent communication and interpersonal skills
Relevant clinical or hospital experience
Strong Computer Skills (Microsoft Office, PowerPoint, MS Teams)
Strong drive for results; Action oriented; Strong work ethic and career ambition; Ability to develop and present complex product demonstrations
A valid driver's license issued in one of the 50 States with a clean driving record is required
The ability to travel up to 50 % when necessary, which will include overnight and/or weekends, as required

Responsibilities

Provide real-time procedural assistance for Surgical COTs within aligned territory.
Offer technical expertise and troubleshooting support to ensure successful product usage.
Serve as a trusted resource for physicians and surgical teams in the OR.
Act as a primary point of contact for customer inquiries during on-site procedures.
Ensure clear and effective communication between customers and colleagues.
Identify and report concerns and opportunities to aligned Surgical Account Manager (SAM).
Perform equipment and software upgrades as required.
Conduct equipment fleet audits to ensure optimal product performance and compliance.
Lead in-service training sessions for physicians, residents, and surgical staff on surgical product applications.
Support Resident Labs, MedEd courses, RPEs (Regional Peer Education), and Continuing Education (CE) programs.
Assist Surgical Account Manager (SAM) and Specialists with product trials, implementation, and conversion initiatives.
Provide on-site support for regional conversions and product adoption strategies.
Maintain accurate tracking and availability of surgical products for smooth procedure execution.
Ensure inventory levels meet customer and operational needs.
Achieve/exceed sales objectives by driving product utilization and customer engagement.
Secure base business and expand new accounts through effective procedural support.
Generate and track leads in SFDC (Salesforce.com) to fuel growth and business expansion.

FAQs

What is the primary responsibility of the Surgical On-Site Specialist?

The primary responsibility of the Surgical On-Site Specialist is to provide case support, customer support, training, education, and solution implementation assistance across aligned Surgical Centers of Therapy.

What are the required qualifications for this role?

The minimum qualifications include a Bachelor's degree and at least 2 years of clinical support and/or healthcare sales experience, or an advanced degree with no prior experience.

Is travel required for this position?

Yes, this is a field-based role that requires approximately 25-50% travel within the Northridge/Encino area.

What kind of equipment will the Surgical On-Site Specialist be working with?

The Specialist will work with a range of products, including stapling, energy devices, access & instrumentation, OR safety equipment, wound closure products, and GYN & hernia technologies.

Will I receive training for this position?

Yes, Medtronic supports your growth with training, mentorship, and guidance to help you succeed in your role.

What are the sales goals for this position?

Success metrics include achieving or exceeding sales objectives, securing base business, expanding new accounts, and generating leads in Salesforce.com (SFDC).

Are there any preferred qualifications for this role?

Yes, it is highly recommended to have a strong clinical background, particularly in the Operating Room, as well as excellent communication and interpersonal skills.

What benefits does Medtronic offer employees?

Medtronic offers a competitive salary, health, dental and vision insurance, a 401(k) plan, paid time off, life insurance, tuition assistance, and many other benefits.

Is prior surgical experience necessary for this role?

While not strictly required, a strong clinical background, especially in the Operating Room, is highly recommended for this position.

How does Medtronic approach equal employment opportunities?

Medtronic provides equal employment opportunity (EEO) to all individuals regardless of various characteristics, and it also provides reasonable accommodations for qualified individuals with disabilities.

Medtronic

Engineering the extraordinary

Science & Healthcare

Industry

10,001+

Employees

Mission & Purpose

Medtronic is a global medical technology company that designs, manufactures, and markets a wide range of medical devices and therapies. The company's products and solutions cover a broad spectrum of healthcare areas, including cardiac and vascular therapies, diabetes management, neurological and spinal treatments, surgical technologies, and more. Medtronic's ultimate mission is to improve the lives of patients around the world by advancing medical innovation, providing life-saving and life-enhancing solutions, and transforming the way healthcare is delivered. Their purpose is to alleviate pain, restore health, and extend the lives of patients through cutting-edge medical technologies, personalised therapies, and continuous research and development. With a commitment to delivering quality and affordable healthcare solutions, Medtronic seeks to make a positive impact on patients, healthcare professionals, and healthcare systems worldwide.