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SVP-MCA QA Governance and Reporting - C14

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Citi

Jan 9

Applications are closed

  • Job
    Full-time
    Expert Level
  • Business, Operations & Strategy
    Banking & Finance
  • Chennai

Requirements

  • 13+ years of relevant experience in MCA Quality Assurance and Business Risk and Control
  • Sound ethical judgment regarding personal behaviour, conduct and business practices;
  • Inquisitive, pragmatic, and commercial problem-solving approach, with excellent attention to detail;
  • Comprehensive understanding of assurance (quality assurance/internal audit/ compliance testing), operational risk management, including industry standards and areas of regulatory focus;
  • Excellent communication skills including the ability to explain complex issues clearly; and,
  • Developing trusted relationships with a broad range of stakeholders.

Responsibilities

  • You will manage a team of professionals based in Chennai conducting Quality Assurance Reviews across all Business and Functions and you will be responsible for tasks including:
  • Maintaining the Central MCA QA team’s governance routines in relation to the updates of applicable procedures and deck preparation for appropriate governance forums/meetings.
  • Producing and updating training material for the Central Controls MCA QA team.
  • Collaborating with Technology to create user stories for the development of a central MCA QA workflow tool.
  • Reporting and sourcing of MCA Quality Assurance metrics to senior management.
  • Track the status of and verify the completion of self-identified Issues and action plans by stakeholders.
  • Proposing areas of MCA program and dependent data for review based on stakeholder input and analysis of related data.
  • Supporting creation of QA Review scripts including proposed scope and sampling approach.
  • Supporting the collation of data required for an MCA QA Review;
  • Identifying common themes and conduct root cause analysis with recommended mitigation.
  • Collating reports for senior management review and action.
  • Developing stakeholder relationships across all lines of defence; and,
  • Hiring, performance evaluation, career development and management of a team of based in Chennai.

FAQs

What is the job title for this position?

The job title is SVP-MCA QA Governance and Reporting - C14.

What role does the MCA Quality Assurance team play within Citi?

The MCA Quality Assurance team is responsible for driving quality into the Manager Control Assessment (MCA) program to ensure management can rely on timely, accurate, and complete MCA insights.

Where is the team based that this position will manage?

The team that this position will manage is based in Chennai, India.

What are some key responsibilities of the SVP-MCA QA Governance and Reporting role?

Key responsibilities include conducting Quality Assurance Reviews, maintaining governance routines, producing training material, collaborating on workflow tool development, and managing relationships with stakeholders.

What are the required years of experience for this role?

The role requires 13+ years of relevant experience in MCA Quality Assurance and Business Risk and Control.

What skills are necessary for this position?

Necessary skills include sound ethical judgment, a problem-solving approach, excellent attention to detail, strong communication skills, and the ability to develop trusted relationships with stakeholders.

Will this role involve managing a team?

Yes, this role involves hiring, evaluating performance, and managing a team based in Chennai.

What type of job family does this role belong to?

This role belongs to the Risk Management job family group, specifically in Business Risk & Control.

Is Citi an equal opportunity employer?

Yes, Citi is an equal opportunity and affirmative action employer.

Is there any support for individuals with disabilities applying to this position?

Yes, Citi invites individuals with disabilities to request reasonable accommodations to use search tools or apply for career opportunities.

Finance
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. Citi's operation is to provide financial services that enable growth and economic progress. Core activities are safeguarding assets, lending money, making payments and accessing the capital markets.

Benefits

  • Live Well, Stay Healthy

    Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

  • Paid parental leave

    We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

  • Save well, for now and your future

    We empower our employees to manage their financial well-being and help them plan for the future.

  • Keep learning

    Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

  • Be well, take time off

    We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

  • Support Your Community

    We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

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