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SWA OTR Manager, Delivery Station Regional Mgmt

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Amazon

Jan 24

Applications are closed

  • Job
    Full-time
    Senior Level
  • Logistics
    Business, Operations & Strategy
  • Milan

Requirements

  • A degree
  • Advanced proficiency in English and in the local language
  • Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
  • Relevant experience in using data analytics to solve problems such as customer, partner or business performance issues
  • Experience in logistics, transportation, supply chain or distribution
  • Experience of communicating with a wide range of stakeholders, including your peers and leadership
  • A bachelor’s, master’s or advanced degree in business management, economics, law, engineering or supply chain and logistics
  • Relevant experience in account management in a fast-paced environment

Responsibilities

  • Working with OTR safety and site operations to deliver regional safety metrics
  • Lead OTR performance improvement across the region and provide RLT weekly visibility, including solutions
  • Deliver Regional WBR for on-road performance (DSP scorecard / Ops Scorecard) for the region.
  • Leading improvement activities in key priority areas for the Region (e.g. DA ratios, rostering performance, nursery compliance, DNR)
  • Experience: Create sustainable business practices that create a ‘win-win’ culture between Operations and the DSPs
  • Ensure a best in class DSPs' Driver experience and be the voice of the DSP across the Region
  • Working with site operations, ACES and CO ensure routing efficiency and best practice is followed to improve CPP.
  • Owns, delivers and executes the regional resourcing plans
  • Execution of the SWA Ramp up and down plan
  • Plan Regional SWA network changes (PCD, mech changes, launches, process improvements)
  • Coordinate SWA Programs, OTR ACES and OTR Safety projects across the sites.
  • Partner with Senior Regional Manager and SWA Program Teams as key stakeholder

FAQs

What qualifications are required for the SWA OTR Manager position?

A degree in business management, economics, law, engineering, supply chain, or logistics is required, along with advanced proficiency in English and the local language.

What experience is necessary for this role?

Relevant experience in logistics, transportation, supply chain, or distribution, as well as experience using data analytics to address customer or business performance issues, is required. Experience in account management in a fast-paced environment is also valuable.

Is proficiency in Microsoft Office necessary for this position?

Yes, advanced proficiency in the MS Office suite (Word, Excel, Outlook) in a professional environment is required for this role.

Will the SWA OTR Manager need to travel?

Yes, the role is field-based and requires significant travel between multiple sites, with five days a week typically spent in station.

What are the main responsibilities of the SWA OTR Manager?

The main responsibilities include delivering regional safety metrics, improving OTR performance, ensuring best-in-class DSP driver experience, executing regional resourcing plans, and coordinating SWA programs and safety projects.

What kind of culture does Amazon promote in the workplace?

Amazon promotes an inclusive culture that values diversity and empowers employees to deliver the best results for customers.

How does Amazon handle privacy and candidate data?

Protecting privacy and the security of personal data is a top priority for Amazon. Candidates are encouraged to consult the Privacy Notice on the Amazon jobs website for more information on data handling.

Is experience with data analytics important for this role?

Yes, relevant experience in using data analytics to solve problems related to customer, partner, or business performance is important for this position.

What is the significance of the ‘win-win’ culture mentioned in the job description?

The ‘win-win’ culture focuses on creating sustainable business practices that benefit both Operations and Delivery Service Providers (DSPs), ensuring collaborative and effective working relationships.

Are there any accommodations available for candidates with disabilities during the hiring process?

Yes, Amazon provides workplace accommodations for candidates with disabilities throughout the application and hiring process, including support for interviews and onboarding.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

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