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System Development Engineer, Managed Operations

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Amazon

4d ago

  • Job
    Full-time
    Mid Level
  • Software Engineering
    Engineering
  • Dublin

AI generated summary

  • You must have 3+ years in software development, experience with scalable systems, proficiency in modern programming languages, troubleshooting skills, and familiarity with AWS and monitoring tools.
  • You will troubleshoot and operate production systems, execute critical changes, and develop software solutions to enhance reliability and reduce human error.

Requirements

  • Able to participate in an 24x7 oncall rotation
  • 3+ years of experience in software development or related field
  • Experience operating and troubleshooting reliable, scalable software systems
  • Proficient in at least one modern programming language such as Java, Typescript, Python, or Ruby
  • Able to troubleshoot at all levels, from network to operating systems to software applications
  • Successful applicants must have the legal right to work in Ireland
  • Excellent communication and problem-solving skills across languages
  • Experience operating 24x7 high-availability, distributed software applications
  • Experience performance tuning software applications and optimizing fleet utilization
  • Strong understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, load balancing, load shedding)
  • Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)
  • Experience scripting operating system tasks in Bash, Python, etc.
  • Experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)
  • Experience operating services in AWS

Responsibilities

  • - Able to participate in an 24x7 oncall rotation
  • - Experience operating and troubleshooting reliable, scalable software systems
  • - Able to troubleshoot at all levels, from network to operating systems to software applications
  • - You’ll roughly spend 50% of your time operating production systems and 50% making long-term improvements to the reliability, availability, and performance of those software systems
  • - Monday morning you root caused why some deployments recently failed, and in the afternoon, you made fixes for those bugs
  • - Tuesday and Wednesday you executed a highly sensitive time critical change to production
  • - Thursday and Friday you were developing software with your team to remove humans from the loop on problems like you worked on over the previous two days, driving a common source of error out of the system and improving its reliability

FAQs

Do we support relocation for successful applicants?

Yes, Amazon provides relocation support for successful applicants relocating within the European Union.

What are the working hours for this position?

The role requires participation in a 24x7 on-call rotation, meaning you will need to be available to respond to incidents at all hours.

Is prior experience with AWS required?

While prior experience operating services in AWS is preferred, we value diverse experiences, and even if you do not meet all qualifications, we encourage you to apply.

What programming languages should I be proficient in?

You should be proficient in at least one modern programming language such as Java, Typescript, Python, or Ruby.

What types of systems will I be working with?

You will be operating and improving reliable, scalable software systems, specifically focusing on AWS services related to Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps.

Can I expect to work on both operations and software development?

Yes, you will spend approximately 50% of your time operating production systems and 50% making long-term improvements to reliability, availability, and performance.

Is mentorship available for new hires?

Yes, we offer endless knowledge-sharing, mentorship, and other career-advancing resources to help you develop into a better-rounded professional.

What skills are valued in this role?

Excellent communication and problem-solving skills, experience with high-availability distributed software applications, and a strong understanding of network fundamentals are highly valued.

Are there opportunities for career growth?

Yes, Amazon is committed to raising its performance bar, providing various resources to support your professional development and career growth.

What is the company policy on diversity and inclusion?

Amazon is committed to a diverse and inclusive workplace, believing that employing a diverse workforce is central to our success.

Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.