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Systems Analyst

  • Job
    Full-time
    Senior Level
  • Data
    IT & Cybersecurity
  • Melbourne
    Remote
  • Quick Apply

AI generated summary

  • You need 5+ years in financial services, experience with databases and trading systems, strong customer service and troubleshooting skills, and a relevant bachelor's degree.
  • You will assist clients with system usage, manage user privileges, configure parameters, support performance tuning, monitor operations, handle upgrades, and collaborate on process improvements.

Requirements

  • Experience with Financial Services Investment Management, Trading or related systems highly desirable ( e.g. Charles River IMS).
  • Proven ability to partner with various internal departments to deliver superior customer service.
  • Experience in MS SQL Server, Oracle, and/or Sybase database configuration, operations, and basic administration functions.
  • Any experience with the following is preferred: servers, operating systems, networks, scripting, XML, programming languages, job scheduling software, system monitoring software and disaster recovery/business continuity.
  • Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills.
  • A background in portfolio management and trading system applications is preferred.
  • Minimum of 5 years’ relevant industry experience.
  • Bachelor’s degree in a technical or analytical discipline such as Computer Science, IT, Financial Engineering, Engineering, Science, Economics, Math’s or Statistics preferred.
  • Periodic off-hours support.

Responsibilities

  • Client assistance in optimal use of the system
  • User administration/privileges
  • Parameter configuration changes
  • System availability
  • Application and database performance tuning
  • Daily operational processing monitoring and support
  • Charles River IMS and database software patches
  • Charles River IMS version upgrades
  • Assistance with problem support and resolution
  • Business Continuity/Disaster Recovery assistance
  • Working with Charles River colleagues to smoothly transition new Clients to production operation
  • Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients
  • Participation in the development and on-going refinement, enhancement and continuous process improvement for the services
  • Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services
  • The role will involve periodic out of hours support

FAQs

What is the primary responsibility of an L2 Systems Analyst at State Street?

The primary responsibility is to manage the production of Charles River IMS systems for Asia Pacific clients, providing expert-level remote management, administration, and support for Client production solutions.

What skills are valued for this role?

Skills that are valued include experience with Financial Services Investment Management or related systems, database configuration and operations, excellent customer service and technical troubleshooting skills, and experience in portfolio management and trading system applications.

What type of education is preferred for this position?

A bachelor’s degree in a technical or analytical discipline such as Computer Science, IT, Financial Engineering, Engineering, Science, Economics, Math, or Statistics is preferred.

How many years of experience are required for this position?

A minimum of 5 years of relevant industry experience is required.

Is periodic out-of-hours support required for this role?

Yes, periodic out-of-hours support is required.

What technologies might someone in this role work with?

The role may involve working with technologies such as MS SQL Server, Oracle, Sybase, scripting, XML, job scheduling software, system monitoring software, and disaster recovery/business continuity systems.

What does the company value in terms of diversity and inclusion?

The company values diverse backgrounds, experiences, and perspectives, believing they contribute to an inclusive environment where everyone can thrive and reach their full potential.

What benefits does State Street offer to its employees?

State Street offers competitive and comprehensive benefits packages, including generous medical care, insurance and savings plans, flexible work programs, and development programs and educational support.

What is the work environment like at State Street?

State Street strives to create a great work environment, emphasizing flexibility, support for personal and professional growth, and a commitment to employee well-being.

What is State Street's approach to community engagement?

State Street actively engages with communities around the world, offering paid volunteer days, matching gift programs, and opportunities for employees to connect with what matters to them.

We’re at the heart of financial services. And our clients are at the heart of everything we do.

Finance
Industry
10,001+
Employees
1792
Founded Year

Mission & Purpose

At State Street, we partner with institutional investors all over the world to provide comprehensive financial services, including investment management, investment research and trading, and investment servicing. Whether you are an asset manager, asset owner, alternative asset manager, insurance company, pension fund or official institution, you can rely on us to be focused on your challenges. We are committed to doing what it takes to help you perform better — now and in the future.