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Talent Acquisition Coordinator

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American Express

Dec 18

Applications are closed

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Business, Operations & Strategy

Requirements

  • Minimum Qualifications
  • Bachelor’s degree or equivalent
  • 3+years of relevant experience in running full cycle recruitment experience, system adherence and process governance.
  • Prior experience in recruiting support & administration activities like screening, scheduling, offer management.
  • Proficient with Excel & Power point. Ability to lead large data points and create dashboards and snippets.
  • In-depth knowledge of the recruitment systems, ATS (Taleo), HRIS and recruitment policies
  • Ability to handle challenging priorities in a fast-paced environment.
  • Preferred Qualifications
  • Being responsive and communicate clearly and openly.
  • Worked in a team that emphasized strong collaboration.
  • Ability to perform under pressure, manage high volumes and understands sense of urgency.
  • Excellent communication, partnership, influencing, and problem-solving skills.
  • Demonstrate high level of accountability and ownership.
  • Ability to multitask.
  • Ability to handle confidential information.

Responsibilities

  • Support hiring leaders in raising requisitions timely and accurately.
  • Manage Shared Mailbox to route all new requisitions received to the GTA Managers for next steps.
  • Ensure high quality results, process compliance to operating guidelines and aligning with global recruitment standards.
  • Co-ordinate interview schedules for candidates utilizing internal email calendar technology (i.e. Microsoft Outlook) and our video interview platform, any schedule changes and modify the schedule accordingly.
  • Manage Visitor Management System to pre-register candidates for interview (in person) as per protocol for smooth entry.
  • Regular reporting of data accuracy with needed follow ups with recruitment team members across the regions to ensure system adherence.
  • Work closely with candidates, hiring leaders and recruiters to ensure real-time communication on any pre offer queries.
  • Support recruiters by sending in disposition correspondence as needed.
  • Collect interview guides and all requisite process details and file accordingly.
  • Maintain compliance to standard recruitment processes.
  • Comply with department of labor mandates and external/internal audits.
  • Ensure data integrity throughout the Recruiting lifecycle this includes loading new positions into the ATS, scanning and saving supporting documentation, and maintaining data routinely.
  • Participate in industry events, travel within and outside primary work location for recruitment activities.

FAQs

What is the primary responsibility of the Talent Acquisition Coordinator?

The primary responsibility is to handle activities post candidate identification, ensuring a seamless offer release and onboarding process at American Express.

What qualifications are required for this position?

A Bachelor’s degree or equivalent, along with 3+ years of relevant experience in full cycle recruitment and system adherence, are required.

What type of experience is preferred for this role?

Preferred experience includes working in a collaborative team environment, handling high volumes of tasks, and demonstrating excellent communication and problem-solving skills.

What tools or systems should the Talent Acquisition Coordinator be proficient in?

The coordinator should be proficient in Excel, PowerPoint, and have in-depth knowledge of recruitment systems such as ATS (Taleo) and HRIS.

How does the role support hiring leaders?

The role supports hiring leaders by managing requisitions, coordinating interview schedules, and ensuring compliance with recruitment processes.

What kind of data responsibilities will the coordinator have?

The coordinator will be responsible for maintaining data integrity throughout the recruiting lifecycle, reporting data accuracy, and ensuring compliance with standard processes.

Are there opportunities for career development in this role?

Yes, the role includes career development and training opportunities as part of American Express's commitment to growth and professional development.

What benefits does American Express offer to employees?

Benefits include competitive base salaries, bonus incentives, comprehensive medical and dental insurance, flexible working models, generous paid parental leave policies, and wellness support.

Is there a requirement to participate in industry events?

Yes, the role may require participation in industry events and potential travel for recruitment activities.

What is the work environment like at American Express?

The work environment is collaborative and inclusive, and the company values diversity, integrity, and a commitment to providing exceptional customer experience.

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American Express

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.

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