Talent and Learning Coordinator

Western Union

Feb 24

Applications are closed

Job
Full-time
Junior Level
People, HR & Administration
Education & Teaching
Denver

Requirements

2+ years of experience in Talent and Learning
Bachelor’s degree or relevant work experience
Excellent interpersonal communication skills (written and spoken) to work effectively with others to understand and resolve needs
Strong organizational skills, proficiency with HR systems and LMS, and the ability to manage multiple projects simultaneously
Solid analytical skills to report and evaluate training/talent data
Solid technical skills to load training courseware, use necessary equipment, and troubleshoot issues
Solid problem-solving skills with a focus on identifying the root cause
Strong in the use of the MS Office Suite (Word, Excel, Outlook, and PowerPoint)
Flexible and adaptive to changing business contexts and priorities
Integrity and ability to maintain confidentiality
Experience administering an LMS (Workday preferred).
Ensures accuracy in program administration and data management.
Collaborate effectively with team members and other departments.
Thrives in a fast-paced, dynamic environment and can manage changing priorities.

Responsibilities

Administer Western Union’s learning management system (LMS) and adjunct learning systems, including publication, maintenance, and support of learning assets and events.
Organize and schedule training sessions, workshops, and other learning events.
Monitor and evaluate the effectiveness of learning programs and make necessary adjustments.
Provide support to employees during their learning process, addressing any issues or concerns.
Manage learning resources, including budget, software licenses, and resource management for Global Talent and Learning.
Collaborate with external (i.e., Operations) and internal (i.e., HRBP) partners as needed.
Organize and manage logistics for leadership development programs, including scheduling, venue arrangements, and materials preparation.
Support the implementation of talent management initiatives, such as performance management, talent review, and succession planning.
Maintain and update records related to learning programs, track participation, and generate reports on program effectiveness.
Serve as a liaison between HR and employees, providing information and support regarding learning opportunities and career development.
Consult with stakeholders to create and refine specific audience profiles to automate curation and assignment of learning content for each audience.
Project manage multiple initiatives simultaneously.

FAQs

What is the role of a Talent and Learning Coordinator at Western Union?

The Talent and Learning Coordinator supports the Global Talent and Learning team by managing and coordinating aspects of talent development and learning programs, including logistical planning, program administration, and collaboration with different departments.

What are the primary responsibilities of this position?

Key responsibilities include administering the learning management system, organizing and scheduling training sessions, evaluating the effectiveness of learning programs, providing support to employees, managing learning resources, and serving as a liaison between HR and employees.

What qualifications are required for this role?

The position requires 2+ years of experience in Talent and Learning, a Bachelor's degree or relevant work experience, excellent interpersonal communication skills, strong organizational skills, and proficiency with HR systems and LMS, among others.

Is there flexibility in the work schedule?

Yes, the role follows a hybrid work model, allowing employees to work from home and the office, with an expectation of working from the office at least three days a week.

Can this position lead to career development opportunities?

Yes, Western Union provides numerous opportunities for professional growth and skill development, supporting employees in achieving their career aspirations.

Are there any benefits offered to employees in this role?

Yes, benefits include flexible time off, medical, dental and life insurance, tuition assistance programs, student loan repayment, and recognition programs, among others.

Does Western Union have a commitment to diversity and inclusion?

Yes, Western Union is committed to providing an inclusive culture that celebrates the unique backgrounds and perspectives of its global teams.

Is experience with Workday LMS preferred?

Yes, experience administering an LMS, specifically Workday, is preferred for this position.

What kind of support is provided to employees during their learning process?

The Talent and Learning Coordinator will provide support by addressing any issues or concerns employees may have regarding their learning opportunities.

What is the salary range for this position?

The base salary range is $60,400 – $80,400 USD per year, with total on-target compensation including base salary and short-term incentives based on individual and company performance.

Western Union

Finance

Industry

5001-10,000

Employees

1851

Founded Year

Mission & Purpose

Western Union is a global financial services company that provides money transfer and payment solutions. They facilitate international and domestic transfers, enabling individuals and businesses to send and receive money quickly and securely across borders. The company's ultimate mission is to connect people and businesses worldwide by offering reliable and accessible financial services. Their purpose is to make financial transactions seamless and efficient, supporting global economic integration and empowering individuals to manage their financial needs with ease.