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Team Lead, Sort Center, Pickup Team

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Amazon

Feb 10

  • Job
    Full-time
    Junior Level
  • Logistics
  • Delhi

AI generated summary

  • You need strong leadership skills, 1 year in process management, a bachelor’s degree, fluency in English, and experience with operational roles and Microsoft Office.
  • You will manage logistics operations, drive performance, oversee daily tasks, enhance efficiency, collaborate with teams, and implement improvement initiatives while ensuring safety and morale.

Requirements

  • Self-motivated individual with strong leadership and motivational skills.
  • Excellent analytical and problem-solving abilities.
  • Proficiency in Amazon systems or similar operational platforms.
  • 1 year of experience in process management and team leadership roles.
  • Bachelor's degree
  • Speak, write, and read fluently in English
  • Experience with Microsoft Office products and applications
  • Experience in an operational role

Responsibilities

  • Manage end-to-end operations for designated cities, focusing on inbound and outbound logistics.
  • Achieve metrics while controlling costs and prioritizing safety and team morale.
  • Drive performance management, including suggesting training and development needs.
  • Implement continuous improvement initiatives to enhance delivery processes and achieve sustained performance improvements.
  • Conduct daily connects with the team.
  • Oversee and optimize daily ground operations, developing strategic plans to enhance efficiency and productivity.
  • Monitor, analyze, and drive tasks to consistently meet or exceed goals.
  • Collaborate with cross-functional teams and stakeholders to deliver high-quality results.
  • Develop and implement robust contingency plans to mitigate risks.

FAQs

What are the primary responsibilities of the Team Lead, Sort Center, Pickup Team?

The primary responsibilities include managing end-to-end operations for designated cities, achieving metrics while controlling costs, driving performance management, implementing continuous improvement initiatives, and conducting daily connects with the team.

What qualifications are required for this position?

A Bachelor's degree, proficiency in English (speaking, writing, and reading), and experience with Microsoft Office products are required. Additionally, at least one year of experience in process management and team leadership roles is necessary.

Is previous experience in an operational role preferred for this position?

Yes, experience in an operational role is preferred for the Team Lead position.

How does this role contribute to safety and team morale?

The Team Lead is responsible for ensuring adherence to safety standards while fostering a positive team environment and maintaining high team morale.

What kind of individual is ideal for this role?

An ideal candidate is self-motivated, possesses strong leadership and motivational skills, and has excellent analytical and problem-solving abilities.

What tools or systems will I need to be proficient in for this job?

Proficiency in Amazon systems or similar operational platforms is required for this role.

Will I be expected to collaborate with other teams?

Yes, collaboration with cross-functional teams and stakeholders is essential to deliver high-quality results.

What support does Amazon offer for individuals with disabilities during the application process?

Amazon provides accommodations or adjustments during the application and hiring process, including support for interviews or the onboarding process. More information can be found at https://amazon.jobs/content/en/how-we-hire/accommodations.

What type of performance metrics will I be responsible for achieving?

You will be responsible for adhering to customer-facing metrics, cost targets, and ensuring high standards of safety and team morale.

What does a typical day look like for someone in this role?

A typical day involves overseeing daily ground operations, developing strategic plans to enhance efficiency, monitoring performance, collaborating with cross-functional teams, and implementing contingency plans to mitigate risks.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.