FAQs
What are the primary responsibilities of a Team Leader at this outdoor retailer?
The primary responsibilities include leading and motivating your team, delivering great customer service, encouraging the team to hit their KPIs, ensuring great company standards, handling visual merchandising, and being a Brand Ambassador.
What qualifications and experience are preferred for this role?
We are looking for candidates with previous supervisory or Team Leader experience, the ability to motivate a team, good organizational skills, a passion for selling and customer engagement, an interest in visual merchandising, and clothing experience is desirable but not essential.
What is the company culture like at this outdoor retailer?
The company promotes growth and development, with many Team Leaders advancing to Assistant Managers. They offer a supportive environment with a focus on teamwork and continuous learning.
What benefits do employees receive?
Employees receive a 50% discount across three brands, a monthly bonus scheme, a twice-yearly uniform allowance, 20 days of annual leave (plus Bank Holidays), an auto-enrolment pension scheme, employee referral incentives, an employee assistance programme, a cycle to work scheme, opportunities for development and progression, and access to an online learning portal.
Is previous clothing retail experience necessary for the Team Leader position?
While clothing experience is desirable, it is not essential. We welcome candidates who have a passion for customer engagement and sales.
What opportunities for development are provided for Team Leaders?
The company is passionate about developing its store teams and has recently launched a learning platform with valuable tools to aid in personal and professional development.
How does the company support sustainability initiatives?
The company is dedicated to sustainability by introducing more organic and recycled products as part of their "One Planet" initiative.
What is the process for applying for the Team Leader position?
Interested candidates who embrace hard work and strive to achieve are encouraged to apply and join the team on their journey – inside the outdoors. Specific application details can be found on the company’s website.
Where can I find more information about the company and its products?
More information about the company and its fantastic own-brand products, along with their new brands such as Animal, can be found at www.mountainwarehouse.com.