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Team Leader - Front Office

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    People, HR & Administration
  • Gurgaon

AI generated summary

  • You should have a degree/diploma in Hospitality/Tourism, 2+ years in hotel operations, and possess strong problem-solving, administrative, and interpersonal skills.
  • You will assist in managing the Front Office Department, ensuring efficient operations, and meeting expectations for employees, guests, and owners while adhering to brand standards.

Requirements

  • Ideally with a relevant degree or diploma in Hospitality or Tourism management.
  • Minimum 2 years work experience hotel operations.
  • Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

  • You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
  • The Team Leader - Front Office is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms Division.

FAQs

What is the main responsibility of the Team Leader - Front Office?

The main responsibility is to assist in the smooth and efficient running of the Front Office Department within the Rooms Division while aligning with Hyatt International's Corporate Strategies and brand standards.

What qualifications are needed for the Team Leader - Front Office position?

A relevant degree or diploma in Hospitality or Tourism management is ideally required, along with a minimum of 2 years of work experience in hotel operations.

What skills are important for this role?

Good problem-solving, administrative, and interpersonal skills are essential for this position.

Is prior hotel operations experience necessary for this job?

Yes, a minimum of 2 years of work experience in hotel operations is required for the Team Leader - Front Office role.

What type of organization is Hyatt Regency Gurgaon part of?

Hyatt Regency Gurgaon is part of Hyatt International, which focuses on hospitality and brand standards within the industry.

What can I expect from a career as a Team Leader - Front Office?

You can expect to contribute to the efficient running of the Front Office department, support employee and guest satisfaction, and ensure the alignment with corporate standards.

Are there opportunities for career advancement within Hyatt Regency?

Yes, Hyatt Regency encourages employee growth and offers various opportunities for career advancement within the organization.

What does the Front Office Department usually handle?

The Front Office Department typically manages guest check-ins and check-outs, reservations, and customer service to ensure a positive guest experience.

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

Hyatt Hotels Corporation is a leading global hospitality company that owns, manages, and franchises luxury and business hotels, resorts, and vacation properties. The company aims to provide authentic hospitality by making a difference in the lives of the people it touches every day. By offering exceptional service, comfortable accommodations, and unique experiences, Hyatt seeks to create a welcoming environment that fosters connections and enriches the lives of its guests, employees, and stakeholders worldwide.