FAQs
What are the key benefits of working as a Team Manager at M&S?
As a Team Manager at M&S, you will enjoy several benefits including a 20% colleague discount, a comprehensive induction and training programs, an attractive annual bonus, 29 days of holiday including bank holidays, discounts on gym memberships, a volunteer day for charity work, a generous pension scheme, life assurance, and access to wellbeing support services.
What are the main responsibilities of a Team Manager?
The main responsibilities include driving a selling culture within your team, enhancing team performance and capability for internal talent development, utilizing data for operational decisions, implementing a continuous improvement mindset, and energizing the team to deliver exceptional customer service in a fast-paced environment.
What qualifications or experience are necessary to be a successful Team Manager?
A successful Team Manager should have a proven leadership track record, the ability to lead through ambiguity, digital confidence, comfort in having difficult conversations, and the ability to manage multiple priorities while maintaining high standards. Additionally, flexibility and resourcefulness to manage change effectively are crucial.
Is there support for professional development in this role?
Yes, M&S offers a tailored induction program and a wide range of training schemes designed to promote your learning and development, along with options for career progression within the company.
How does M&S support the wellbeing of its employees?
M&S provides extensive wellbeing support, including access to a 24/7 Virtual GP and PAM Assist for you and your family. Additionally, other wellbeing schemes are available to enhance your overall health and happiness.
What kind of culture can I expect in the Team Manager role at M&S?
You can expect an inclusive, dynamic, and evolving culture built on core values. The company emphasizes teamwork, customer service excellence, and a continuous improvement mentality among its staff.
How does M&S promote a selling culture within teams?
M&S encourages a selling culture by requiring Team Managers to drive sales initiatives, utilize data to inform decisions, and foster an environment that supports team performance and capability enhancement.
Can I take time off to volunteer for charities while working at M&S?
Yes, M&S offers a Charity Volunteer Day, allowing you to take a paid day off to support a charity of your choice.