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Team Member (Manchester Airport)

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Pasta Evangelists

10d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Manchester

AI generated summary

  • You must be friendly, reliable, detail-oriented, team-focused, and adaptable in a fast-paced environment. Basic math skills and food safety knowledge are essential. Flexibility in hours is required.
  • You will provide excellent customer service, prepare food and beverages, process transactions, maintain inventory, ensure cleanliness, and collaborate with teammates for smooth operations.

Requirements

  • Friendly and approachable demeanour and enjoy interacting with customers. Providing excellent customer service is a priority for you.
  • Able to undertake a criminal record check.
  • Team-oriented person who is willing to support your colleagues to achieve common goals.
  • Work effectively in a fast-paced and dynamic environment, adapting to changing priorities and tasks as needed.
  • Great attention to detail in all aspects of your work, including food preparation, cleanliness, and transaction accuracy.
  • Reliable individual who shows up on time for shifts, adhering to schedules, and fulfilling responsibilities to the best of your ability.
  • Basic maths skills necessary for processing transactions, handling cash, and reconciling sales.
  • Understanding of food safety principles and are committed to following proper procedures to maintain a safe food environment.
  • Flexibility in hours, airport shifts can start at 3am.
  • … A pasta lover!

Responsibilities

  • Provide friendly and attentive customer service to travellers. Assist customers with menu inquiries, take orders accurately, and ensure prompt service delivery.
  • Assist in the preparation of beverages and food items according to standard recipes and portion sizes. Follow food safety protocols and maintain cleanliness in food preparation areas.
  • Process transactions accurately using POS systems, handle cash, credit card payments, and provide customers with receipts. Maintain accountability for cash drawers and reconcile sales at the end of shifts.
  • Assist in maintaining inventory levels by restocking products, monitoring expiration dates, and communicating inventory needs to supervisors. Ensure products are displayed attractively and in compliance with company standards.
  • Maintain cleanliness and hygiene standards in the site, including wiping down surfaces, cleaning equipment, and disposing of waste properly. Follow sanitation protocols to ensure a safe food environment.
  • Work collaboratively with other team members to ensure smooth operations. Assist teammates during busy periods, communicate effectively, and support a positive team environment.

FAQs

What is the hourly wage for the Team Member position at Manchester Airport?

The compensation for the Team Member position is £12.50 per hour.

What are the main responsibilities of a Team Member at Pasta Evangelists?

A Team Member is responsible for providing customer service, preparing food and beverages, processing transactions, maintaining inventory, and upholding cleanliness and hygiene standards.

Is previous experience required for this role?

While previous experience in customer service or food preparation is beneficial, it is not explicitly required. Training will be provided.

What are the working hours for this position?

The working hours can vary, but applicants should be flexible as shifts may start as early as 3am.

Will I need to undergo any background checks?

Yes, candidates will need to undertake a criminal record check.

Are there opportunities for team bonding or social events?

Yes, there are regular team socials and pasta tastings organized for team members.

What benefits do you offer besides the hourly wage?

Benefits include duty-free discounts (excluding alcohol and cigarettes), free Pasta Evangelists products, a referral bonus scheme, and a cycle to work scheme, among others.

How much annual leave do Team Members receive?

Team Members receive 28 days of paid annual leave, which includes bank holidays.

What qualities are you looking for in a candidate?

We are seeking friendly, team-oriented individuals with great attention to detail, basic maths skills, and a commitment to food safety.

Do I need to be a fan of pasta to apply?

Yes, being a pasta lover is a fun aspect of the job, and it aligns with our brand!

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Pasta Evangelists

The UK's original fresh pasta company 🍝 Recipe kits, takeaway, pasta making classes & more...

Retail & Consumer Goods
Industry
201-500
Employees
2016
Founded Year

Mission & Purpose

We make the UK's freshest, artisan pasta.