FAQs
What are the working dates for the Festive Season Team Member position?
You need to be available throughout November, December, and early January, including Black Friday, Christmas Eve, and Boxing Day.
Is a video application required for this position?
Yes, a video application is required and will be prioritized due to the overwhelming number of applications received.
What should I include in my video application?
In your video application, you should answer the question "What does great customer experience mean to you?"
What qualifications are needed to apply for this job?
A strong desire to help and guide customers, a drive to deliver great results, and an awareness of the latest fashion trends are important qualifications for this position.
What type of training will I receive?
You will receive top-notch training to become a great Team Member, including piercing training.
What kind of support will I have while working?
You will have the support of first-rate Store and Regional Managers.
Will I receive any benefits as part of this role?
Yes, you will enjoy benefits such as a generous discount on our jewellery, a Team Referral Rewards Program, and products to wear in-store from our top-fashion ranges.
What are the primary responsibilities of this role?
Primary responsibilities include delivering great customer experiences, conducting piercing services, replenishing sold stock, managing the register, and maintaining store cleanliness.
Is there a specific dress code for the video application?
Yes, you should dress to impress in your video as though you are going to an interview.
What kind of environment should I expect while working?
You can expect a bright, warm store with funky, on-trend customers and a supportive team environment.