FAQs
What educational qualifications are required for the Technical Account Manager role?
A Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience is required.
How many years of experience are needed for this position?
A minimum of 5 years of experience in a customer-facing role is required.
What kind of client support experience is preferred for this role?
Experience in supporting customers in cloud operations, technical support, escalation management, or IT consulting is preferred.
Are advanced degrees considered for this position?
Yes, an MBA or Master’s degree in a Management, Technical, or Engineering field is preferred.
Is experience in cloud migration necessary for this role?
Yes, experience in application or workload migration to public cloud providers is preferred.
What skills are necessary for successful collaboration in this job?
Excellent written and verbal communication, presentation, problem-solving, and client management skills are necessary.
What will be the primary responsibilities of a Technical Account Manager at Google Cloud?
Responsibilities include accelerating customer adoption of Google Cloud, managing timelines, advocating for customer needs, developing stakeholder relationships, planning customer events, and developing best practices.
Will the role involve working with various teams and stakeholders?
Yes, the role involves regular engagement with various stakeholder groups, including enterprise leadership and geographically dispersed teams.
Does this position involve customer engagement and support?
Yes, the role involves guiding customers through their Google Cloud transformation journey and managing the delivery of Cloud Consulting engagements.
Is Google committed to diversity and equal opportunity in this role?
Yes, Google is committed to equal employment opportunity regardless of various attributes, as stated in their EEO Policy.