FAQs
What is the primary focus of the Technical Specialist Advisory role?
The primary focus of the role is on the ServiceNow Discovery and the configuration management database (CMDB), as part of a small, empowered team focused on those modules of the ServiceNow platform.
What are the main responsibilities of this position?
The main responsibilities include development, maintenance, and support of the enterprise ServiceNow application, managing ServiceNow Discovery and CMDB deployment, troubleshooting complex issues, and participating in solution design discussions.
What are the required qualifications for this job?
The required qualifications include 3-5 years of System Administration or development experience with ServiceNow, 3+ years of hands-on troubleshooting experience within the ServiceNow platform, and certifications such as ServiceNow System Administrator and ITIL Foundation.
Is there a specific educational background required for this role?
Yes, a university and/or college degree in Computer Science or related disciplines is required.
What is the expected work schedule for this position?
The role may require overtime and on-call support occasionally, with the expectation of being reachable 24x7 by rotational pager to ensure system availability.
Are there opportunities for professional development within Scotiabank?
Yes, Scotiabank offers upskilling through online courses, cross-functional development opportunities, and tuition assistance.
What does Scotiabank value in its workplace culture?
Scotiabank values diversity, equity, inclusion, and allyship, striving to create an inclusive culture where every employee is empowered and respected.
What location is this job based in?
This job is based in Toronto, Ontario, Canada.
Does the role involve community engagement opportunities?
Yes, there are various programs for community engagement and belonging, such as hackathons, contests, and social events.
What are the benefits offered to employees starting from day one?
Employees are provided with a competitive rewards program including bonus, flexible vacation, personal and sick days, and benefits that start on day one.