FAQs
What is the job title for this position?
The job title is Technical Support Specialist (w/m/d).
What are the working hours for this position?
The working hours for this position are an average of 37.5 hours per week.
Are there any specific qualifications required for this role?
Yes, candidates should have very good knowledge in implementing and maintaining IT solutions, as well as experience in network systems (WAN, LAN, WLAN, routers, switches, telephony, VOIP) and information security.
Is knowledge of Retail processes and IKEA IT infrastructure beneficial for this position?
Yes, good knowledge of Retail processes and IKEA IT infrastructure is considered an advantage for this role.
Will I be coordinating IT projects in this position?
Yes, you will take on responsibilities as an IT ambassador and enjoy coordinating IT projects.
Is travel a requirement for this role?
Yes, this role requires regular travel as you will be supporting IKEA units in your region.
What type of support will I provide in this role?
You will provide professional IT support with a high level of service for various IKEA units, as defined in the Service Level Agreements.
Are there any benefits offered with this position?
Yes, the benefits include fair pay, extensive additional benefits, a 13th salary as Christmas pay, vacation pay, and a company pension scheme, among others.
How should I apply for this position?
You should apply online for the specific job listing with your complete application documents.
Whom should I contact if I have questions about the job posting?
You can reach out via email to coe.recruitment.de@ingka.ikea.com if you have questions regarding the job.