FAQs
What is the job title for this position?
The job title is Telephone Sales Advisor (CSA).
Where is the Currys Contact Centre located?
The Currys Contact Centre is located in Loughborough, LE11 5XH.
Is this position permanent or temporary?
This position is permanent.
What are the working hours for this role?
The working hours are Monday to Thursday from 9.30am to 6.30pm and Friday from 9.30am to 3.30pm.
What is the salary for this position?
The salary is £23,920 plus an uncapped bonus paid every four weeks.
What type of training will be provided?
Comprehensive training and ongoing support will be provided to help you offer a world-class sales experience.
What are the main responsibilities of a Telephone Sales Advisor?
Responsibilities include proactively contacting customers regarding extended warranty options, explaining product benefits, building customer relationships, working towards sales targets, and putting the customer first.
What qualifications are needed for this role?
You will need a commitment to providing great service, customer service experience (ideally in a contact centre), excellent communication skills, experience working towards targets, and an interest in technology.
What benefits are offered to employees?
Benefits include discounts at Currys stores and partner networks, life assurance, a sharesave scheme, wellbeing initiatives, and access to the Aviva Digital GP app.
Is there support for career development?
Yes, there is ongoing training and support to help you develop your skills and advance your career.
How does Currys prioritize diversity and inclusion?
Currys is committed to making inclusion and diversity integral to its operations and aims to provide fair opportunities to show talents during the application process.
Can I get assistance during the application process?
Yes, if you need any additional assistance with your application, you can email careers@currys.co.uk and they will do their best to help.