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Therapies Administrative Assistant

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Homerton Healthcare NHS Foundation Trust

22d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • London

AI generated summary

  • You must demonstrate strong organizational skills, be a flexible team player, excel under pressure, possess excellent communication skills, and have high computer proficiency.
  • You will greet patients, collaborate with healthcare staff, manage clinic bookings, and promptly address issues to ensure efficient patient care.

Requirements

  • Applicants should be able to demonstrate evidence of their organisational skills
  • be a committed team player with the ability to prioritise their own workload
  • work well under pressure
  • Excellent interpersonal and communication skills are essential
  • high level of computer based skills
  • The successful applicant must be flexible
  • adaptable
  • have a willingness to embrace change as and when required
  • The ability to use initiative when dealing with unexpected situations is also an advantage
  • Role will be cross-site
  • the successful applicant will be expected to cover Homerton and Sir Ludwig Gutman

Responsibilities

  • To be the first point of call for patients and staff member when entering the department, contributing to the overall efficient and effective running of designated outpatient clinics.
  • To work closely with Supervisor, APP'S, Physiotherapist, Speech and Language therapist and Dietitians to ensure that any issues in clinic are raised immediately to maintain an excellent level of service to patients.
  • To manage the booking of designated new & follow up clinics and ensure that these are booked efficiently and that any booking issues are raised immediately with supervisor/Service Manager and clinicians to ensure patient care is not compromised.

FAQs

What qualifications are required for the Therapies Administrative Assistant position?

While specific qualifications are not mentioned, applicants should demonstrate excellent organisational skills, strong interpersonal and communication skills, and high-level computer skills.

Is experience in a healthcare setting necessary for this role?

While the job description does not explicitly require healthcare experience, having familiarity with a healthcare environment may be beneficial.

What are the key responsibilities of the Therapies Administrative Assistant?

The key responsibilities include acting as the first point of contact for patients and staff, managing the booking of outpatient clinics, and collaborating with clinical team members to ensure efficient service delivery.

Will the successful applicant need to work at different sites?

Yes, the role will be cross-site, requiring the successful applicant to cover both Homerton and Sir Ludwig Gutman locations.

What should I do if I have questions about the application process?

For further details or inquiries about the application process, you can contact Inderpreet Lakhanpal, the Service Manager, at Inderpreet.Lakhanpal1@nhs.net.

Are there any specific personal qualities required for this position?

Yes, the successful applicant should be flexible, adaptable, a committed team player, and able to work well under pressure while demonstrating initiative in unexpected situations.

What is Homerton Healthcare's commitment to staff development?

Homerton Healthcare is committed to supporting and developing its staff, offering a range of benefits and opportunities for professional growth.

Is the closing date for applications fixed?

No, the closing date is indicative and the advert may close early without notice if there are a high number of applications.

What recognition has Homerton Hospital received?

Homerton Hospital has attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

What types of services does Homerton Healthcare provide?

Homerton Healthcare provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients.

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Homerton Healthcare NHS Foundation Trust

Serving Hackney and City of London communities

Science & Healthcare
Industry
1001-5000
Employees
1986
Founded Year

Mission & Purpose

Homerton University Hospital NHS Foundation Trust serves the communities of Hackney and the City of London. It provides a range of services, including emergency care, elective procedures, and specialized treatments. Their mission is to deliver high-quality, compassionate healthcare that improves patient outcomes and enhances the quality of life for their community. Their purpose is to offer exceptional care through innovation, patient-centered practices, and dedication to the well-being of their patients.