FAQs
What is the job title for this position?
The job title is TikTok Commerce - Fulfillment Operations Manager (Cuenca Warehouse Onsite).
Where is this position located?
The daily work location for this role will be at our warehouse in Tarancón, Spain.
What are the primary responsibilities of this role?
The primary responsibilities include managing performance and capacity of External Fulfillment Logistics providers, monitoring customer experience and operation performance, leading innovative solutions for supply chain challenges, managing relationships with internal customers, and driving the development of operational strategies.
What qualifications are required for this position?
A Bachelor's degree in Logistics, Operations, (Industrial/Mechanical) Engineering, Business Administration, or a related field is required, along with 5 years of experience in logistics operations and at least 3 years in e-fulfillment.
Is fluency in any specific languages required for this position?
Yes, proficiency in both English and Spanish is required to support daily operations management.
What type of experience is preferred for this role?
Preferred qualifications include proven operations leadership experience in a fast-paced process driven environment, excellent problem-solving and analytical skills, project management skills, and a Master's degree in a related field.
Will I need to work onsite full-time?
Yes, this position requires full-time onsite work at the fulfillment center.
How does TikTok value diversity in the workplace?
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives, and aims to reflect the diverse communities it serves.
What role does the Supply Chain and Logistics team play at TikTok?
The Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure, providing guidance and strategies to optimize operational efficiency.
Are there opportunities for professional development within this role?
Yes, the role involves leading innovative solutions and improvement opportunities, which can provide chances for professional learning and growth within the operations team.