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TikTok Shop - Product Quality Program Manager Graduate - 2024 Start (MBA)

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TikTok

Jan 4

Applications are closed

  • Job
    Full-time
    Entry Level
  • Product
  • Seattle

Requirements

  • MBA degree preferred
  • 1-3 years of professional experience in consumer product quality, compliance or regulatory research fields.
  • Great research and investigation skills, able to discover the unknown.
  • Experience using data and metrics to measure impact and determine improvements.
  • Experience acting as a program manager and collaborating with XFN teams to drive end results.
  • Demonstrated past success working in a matrix environment and ability to influence key stakeholders.
  • Excels in fast-paced, high-pressure situations and thrives on the energy of dynamic work settings.
  • Sets and achieves ambitious goals, measuring success through tangible outcomes and key performance indicators.
  • Maintains composure under pressure, facilitating open communication to address and diffuse conflict effectively.

Responsibilities

  • Design and optimize product catalog requirements and listing policies related to various product categories available for sale through TTS, including Shoptab.
  • Drive product quality inspection programs to mitigate risks and launch enforcement strategies targeting product quality related consumer experience issues to ensure a safe and trustworthy shopping experience for customers
  • Establish processes and investigational framework to identify emerging abuses or risk vectors
  • Collaborate with global teams to drive key metric improvements in areas related to listing qualification, high risk product categories and products, and PR/legal risks.

TikTok

Entertainment & Media
Industry
10,001+
Employees
2017
Founded Year

Mission & Purpose

TikTok is a social media platform where users create and share short videos on various topics, including entertainment, education, and lifestyle. Their ultimate goal is to inspire creativity and bring joy to people's lives through engaging and entertaining content. TikTok's purpose is to provide a platform for self-expression and connection, fostering a global community where individuals can express themselves authentically and connect with others who share similar interests and passions.