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TikTok Shop - US Operations & Governance and Experience: MBA Graduate Opportunities (2024 Start)

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15d ago

💼 Graduate Job


AI generated summary

  • You need an MBA, e-commerce interest or experience, adaptability, analytical skills, collaboration abilities, and a passion for business to excel at TikTok Shop.
  • You will acquire merchants, drive growth through collaboration, offer strategic solutions, update clients on product developments, drive governance initiatives, and ensure compliance for a safe user experience.

Graduate Job

Business, Operations & StrategySeattle


  • The e-commerce industry's exponential growth has made it a battleground for leading Internet companies. With over 1 billion loyal users worldwide, TikTok is poised to redefine e-commerce experiences. We're seeking passionate individuals to join our E-commerce Operations team in the US, where we aim to build an innovative, secure, and intuitive e-commerce ecosystem. Our goal is to deliver high-quality products and a unique customer experience via TikTok.


  • Interest in e-commerce business; Internship experience in e-commerce or a solid understanding of the industry landscape is advantageous.
  • All candidates must be an MBA Graduate within a year prior to potential start dates.
  • Quick learner, proactive, and resilient, with the ability to thrive in ambiguity and adapt quickly to change.
  • Structured and original thinking, strong data sense, analytical skills, and judgment capability.
  • Preferred Qualifications:
  • Excellent communication and cross-team collaboration skills, adept at driving progress.
  • Passion for business and a drive for higher goals.
  • Previous experience with e-commerce beneficial for a quick ramp-up to the ecosystem.

Education requirements


Area of Responsibilities

Business, Operations & Strategy


  • Acquire and incubate merchants to support category growth.
  • Discover innovative collaborative models aligning with merchants' short-term and long-term development plans, optimizing platform resources.
  • Solve key challenges in business growth through strong collaboration with cross-functional teams.
  • Employ a consultative approach by offering strategic content, creator/affiliate/agency partnerships, merchandising, and logistical solutions to all clients.
  • Update current clients on TikTok Shop product developments and new promotional opportunities.
  • Key Responsibilities for Governance and Experience:
  • Drive governance initiatives to ensure compliance with regulatory requirements and company policies, contributing to a safe and inclusive user experience.
  • Collaborate with cross-functional teams to develop and implement policies and procedures that enhance user experience and uphold community standards.
  • Acquire and incubate merchants to support category growth, aligning with governance and experience principles.
  • Discover innovative collaborative models aligning with merchants' short-term and long-term development plans, optimizing platform resources.


Work type

Full time

Work mode