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Tour Guide

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Los Angeles Dodgers

Feb 6

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sports & Fitness
  • Los Angeles

AI generated summary

  • You must be available 4 times/month, have a HS diploma, 2 years in customer service, public speaking skills, and knowledge of Dodger Stadium. Flexibility, professionalism, and bilingualism are pluses.
  • You will conduct stadium tours, share Dodgers history, ensure visitor safety, assist with special events, and maintain a positive attitude while providing a memorable experience for guests.

Requirements

  • Must be available at least four times a month during the 2025 regular season
  • High school diploma, GED or equivalent
  • Minimum two years related work experience and/or training in customer service
  • Public speaking/theatrical performance experience preferred
  • Ability to become knowledgeable on all aspects of Dodger Stadium and club history
  • Provide exceptional customer service to stadium visitors
  • Possess the ability to conduct all interactions in a professional manner
  • Ability to consistently demonstrate a positive and team-oriented attitude
  • Must be comfortable speaking to a large and diverse audience
  • Maintain a professional image and demeanor at all times
  • Possess excellent interpersonal and time management skills
  • Ability to be flexible with schedule and daily assignments including weekends, holidays and evenings
  • Able to stand or walk long distances for extended periods of time
  • General knowledge of baseball is a plus
  • Bilingual – Spanish, Korean, Japanese a plus
  • Required to attend preseason training tentatively scheduled for March 1 and 2.

Responsibilities

  • Conduct Dodger Stadium tours
  • Welcome each visitor in a courteous manner as they begin their tour
  • Be knowledgeable about all parts of the stadium that are on the tour route and in the script
  • Work with fellow team members to keep the tour route monitored in an effective manner
  • Share fascinating stories and historical facts about the Dodgers
  • Ensure a memorable and enjoyable experience for all tour participants
  • Provide recommendations and tips for tourists visiting the city
  • Demonstrate and maintain a positive and professional attitude in a high-energy environment
  • Know which tours are available on a day-to-day basis
  • Escort groups safely through the stadium
  • Ensure the safety of all visitors, staff, and players
  • Assist with D365 and other Special Events including internal requests, specialty tours, and tour events as needed
  • Assist with special requests/duties as needed

FAQs

What is the pay rate for the Tour Guide position?

The pay rate for the Tour Guide position is $17.28 per hour.

Is this position full-time or part-time?

This position is part-time and seasonal.

What are the basic qualifications for the Tour Guide role?

Candidates must have a high school diploma or equivalent, a minimum of two years of related work experience in customer service, and should be available at least four times a month during the 2025 regular season.

Do I need to have knowledge of Dodger Stadium and Dodger history?

Yes, candidates must be able to become knowledgeable about all aspects of Dodger Stadium and the club's history.

Is prior public speaking experience required for this job?

While public speaking or theatrical performance experience is preferred, it is not strictly required for the position.

Are there specific requirements for working hours?

Yes, candidates must be flexible with their schedules and able to work on weekends, holidays, and evenings as needed.

Will there be training provided for new hires?

Yes, new hires are required to attend preseason training, tentatively scheduled for March 1 and 2.

Is bilingualism a plus for this position?

Yes, being bilingual in Spanish, Korean, or Japanese is considered a plus for applicants.

How do current employees apply for this position?

Current Los Angeles Dodgers employees should apply via the internal job board in UKG by following the specific prompts outlined in the job description.

What is the organization's stance on equal opportunity employment?

The Los Angeles Dodgers LLC is firmly committed to providing equal opportunity for all qualified applicants and complies with all applicable laws prohibiting discrimination.

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Los Angeles Dodgers

Entertainment & Media
Industry
201-500
Employees
1883
Founded Year

Mission & Purpose

The Los Angeles Dodgers are a professional baseball team based in Los Angeles, California. The Dodgers are members of the National League West division of Major League Baseball (MLB). The team originated in Brooklyn, New York, where it was known by a number of nicknames before becoming the Dodgers definitively by 1932. The team moved to Los Angeles before the 1958 season. They played their first four seasons in Los Angeles at the Los Angeles Memorial Coliseum before moving to their current home of Dodger Stadium, the third-oldest ballpark in Major League Baseball (trailing Fenway Park and Wrigley Field). Since 2012, the Los Angeles Dodgers have been led by Guggenheim Baseball Management and a successful team of owners consisting of Mark Walter, Magic Johnson, Todd Boehly, Bobby Patton, Jr., Peter Guber, Billie Jean King and Ilana Kloss. Under this ownership group, the Dodgers have continued to set attendance records and achieved the team's first World Series championship in over 30 years. Andrew Friedman is the Dodgers’ President, Baseball Operations and the Manager is Dave Roberts, who recently agreed to a four-year contract to manage club through 2022. The Dodgers front office comprises approximately 300 full-time and 1,400 part-time employees. The Dodgers have won seven World Series titles and 21 National League pennants. Eight Cy Young Award winners have pitched for the Dodgers, winning a total of ten Cy Young Awards (both MLB records). The team has also produced 12 Rookie of the Year award winners, including four back-to-back from 1979–1982 and five back-to-back from 1992–1996, the longest consecutive streaks in Major League Baseball.

Benefits

  • Medical

  • Dental

  • 401k Plan

  • Basic Life Insurance

  • Game tickets

  • Paid Time Off & Holidays