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Trading Support Manager - Argos

  • Job
    Full-time
    Senior Level
  • Hospitality & Retail
  • £25.9K
  • Glasgow
  • 17d left

AI generated summary

  • You are a collaborative and confident communicator, comfortable with in-store tech and eager to learn. You offer leadership support and can deploy resources effectively.
  • You will support colleagues in improving performance, adapting to change, and delivering exceptional customer service consistently. Lead by example and encourage others to excel in standards, operations, profits, and people management.

Requirements

  • You believe in collaboration and in making the right decisions for colleagues and customers alike. You’re a confident communicator too, and completely at ease with in-store tech – we have some of the best tools to help you whizz through your tasks. Since you’re self-driven and keen to learn new things, you’ll be happy offering leadership support to the wider store team. And at all times, you’ll be agile enough to deploy resources where they’re needed.

Responsibilities

  • From new joiners onwards, you’ll spot the best times and ways to help your colleagues improve — stepping in to help if it’s needed. You’ll recognize good performance too, of course, and cheer when someone’s done well.
  • This is a fast-paced environment with lots of change. You’ll welcome new ways of doing things, and support your colleagues as they get to grips with new processes or procedures. Customer service will be another big focus, and you’ll lead by example so that customers enjoy the best experience possible.
  • In fact, whether it’s about standards or operations, profits or people, you’ll deliver each and every time, and encourage others to do the same.

FAQs

What is the main focus of the Trading Support Manager role at Argos?

The main focus of the Trading Support Manager role at Argos is to support customer operations, store processes, and lead store colleagues to deliver great standards.

What qualities are important for a Trading Support Manager at Argos?

Important qualities for a Trading Support Manager at Argos include collaboration, making the right decisions for colleagues and customers, confidence in communication, comfort with in-store technology, self-driven and eager to learn, and agility in deploying resources where needed.

What kind of environment can a Trading Support Manager expect to work in at Argos?

A Trading Support Manager at Argos can expect to work in a fast-paced environment with lots of change, focusing on new ways of doing things, improving processes, and delivering exceptional customer service.

How does a Trading Support Manager at Argos support their colleagues?

A Trading Support Manager at Argos supports their colleagues by spotting opportunities for improvement, offering help and guidance, recognizing good performance, and leading by example in delivering great standards.

What is the role of a Trading Support Manager in relation to customer service at Argos?

The role of a Trading Support Manager at Argos includes leading by example to ensure customers have the best possible experience, focusing on service standards, operations, and profits, and encouraging the team to deliver excellent customer service every time.

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.