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💼 Job

Trainee Account Manager

💼 Graduate Job

London

AI generated summary

  • The ideal candidate for the Trainee Account Manager role should possess excellent negotiation and persuasion skills, be self-motivated and target-driven, and have the ability to establish strong relationships with various stakeholders. Familiarity with the legal sector or professional services is preferred, along with strong communication skills across multiple platforms.
  • The Trainee Account Manager will build and maintain customer relationships, identify opportunities for upselling, work with the client services and product development teams, and ensure compliance with GDPR regulations. They will also update the CRM and contribute to the development and implementation of sales plans.

Graduate Job

Sales & Business DevelopmentLondon

Description

  • This role is responsible for managing a portfolio of clients and to optimise our renewal rates by volume and value. You will use your relationship, management and negotiation skills with the support of your team leader to grow our client base and identify the needs of our clients and offer tailored solutions and services. You will do this by approaching our clients by telephone and email, planning and preparing presentations and communicating our product offering. You will need to work with our Client Services team to ensure the client receives an excellent experience throughout the client life cycle. 

Requirements

  • Good negotiation and persuasion skills
  • Self-motivated and driven to achieve targets
  • Ability to build strong relationships with a range of stakeholders, both internal and external
  • Knowledge of the legal sector or professional services is desirable
  • Ability to communicate effectively on the phone, by email and in person to senior stakeholders

Area of Responsibilities

Sales & Business Development

Responsibilities

  • Develop good relationships with existing customers monitoring their purchases to provide opportunities for upselling
  • Work with Client Services team to carry out the activities through the client life-cycle to increase renewal rates by volume and value
  • Work with Team Leader to develop and implementation of client sales plans for products and territories to meet your sales targets
  • Work with Team Leader to Identify opportunities to upsell and upgrade etc
  • Work with Team Leader to create proposals and sales pitches for new products to upsell existing clients
  • Update the CRM to ensure the CRM accurately reflects your sales activity through the buying stage to move Leads and Opportunities to Closed Won or Closed Lost status
  • Ensure your clients have signed contract and orders are processed in accordance with GDPR regulations
  • Work with Team Leader to feedback to product development team.

Details

Work type

Full time

Work mode

hybrid

Location

London

Benefits

Start of employment:

  • Eye Care 
  • Employee Assistance Programme 
  • A day off for your birthday 

After 3 months employment: 

  •  Pension (4% employer contribution and 4% employee contribution) 
  •  Cycle to Work scheme 
  •  Season ticket loan 
  •  £350 annual wellbeing allowance to contribute to gym membership & fitness classes

After 4 months and 1 year's service:

  •  Life assurance after 4 months
  •  Private healthcare after 1 years’ service

Additional Perks:

  •  Company socials e.g., Christmas and Summer parties 
  •  Access to Employee Affinity Networks 
  •  Mentoring scheme 
  •  Volunteering Day 
  •  Mortgage Advice