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Training Center Leader

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CAE

11d ago

  • Job
    Full-time
    Senior & Expert Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Mesa

AI generated summary

  • You need strong leadership skills, a commitment to training excellence, and the ability to foster a collaborative environment. Experience in training and operations is essential.
  • You will lead operations, enhance customer experience, manage staff, improve training quality, and achieve business goals through strategic planning and resource management.

Requirements

  • The job requirements are not explicitly listed in the provided job posting. The text primarily describes the role, responsibilities, and the company's commitment to equal opportunity but does not contain specific qualifications or requirements for the position. If you have another excerpt with the requirements, please share it, and I can help you extract that information.

Responsibilities

  • PEOPLE MANAGER - Leads the Training Center operations by planning, directing and organizing the activities and successfully meeting key operational metrics to ensure company's goals and objectives are met. Establishes and maintains a customer-oriented business relationship with clients by creating an outstanding customer experience in the center. Seeks new methods to improve the training center operations, quality of training products and overall profitability by contributing to standardization efforts and by maintaining and improving responsiveness and efficiency. Manager in this position typically report to a director and typically manages professional individual contributors. Is effectively leading a specific department or a discipline within a department and is accountable for its results. Manager at this level is receiving assignments in the form of objectives and determines how to use resources to meet schedules and goals.

FAQs

What are the primary responsibilities of the Training Center Leader?

The primary responsibilities include planning, directing, and organizing the Training Center operations, ensuring key operational metrics are met, and maintaining a customer-oriented business relationship with clients to create an outstanding customer experience.

Who does the Training Center Leader report to?

The Training Center Leader typically reports to a director.

What is the expected experience level for this position?

This position is for a manager who leads professional individual contributors and is accountable for their specific department or discipline's results.

What kind of work environment can I expect?

The work environment is focused on collaboration, accountability, and the improvement of training center operations and products.

Are there opportunities for career advancement in this role?

Yes, there are opportunities for career advancement as the Training Center Leader manages a team and can impact overall training quality and profitability.

Is diversity and inclusion a priority for CAE?

Yes, CAE is committed to diversity, equity, and inclusion and takes affirmative action to ensure equal opportunity for all applicants.

Can I apply if I don't meet every job requirement?

Yes, CAE encourages applicants to reach out and apply even if they don't see themselves fully reflected in every job requirement.

What should I do if I need reasonable accommodations during the application process?

If you need reasonable accommodation to participate in the job application or interview process, you should contact CAE at rh-hr@cae.com.

Is this position full-time or part-time?

This position is a regular, full-time role.

How does the Training Center Leader ensure customer satisfaction?

The Training Center Leader establishes and maintains a customer-oriented business relationship and continuously seeks new methods to improve customer experience and training quality.

Defence & Aerospace
Industry
10,001+
Employees
1947
Founded Year

Mission & Purpose

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying simulation training and critical operations support solutions. Above all else, we empower pilots, airlines, defence and security forces to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.

Culture & Values

  • Empowerment

    We give our employees the freedom to succeed by enabling them to deliver, take initiatives and make decisions at their level, while always maintaining accountability. With our “can-do” attitude, we are empowered to find solutions for all stakeholders – customers, shareholders and colleagues – in order to deliver on our commitments.

  • Innovation

    Thinking outside the box got us far and will get us even further, because we continuously look for creative solutions in everything that we do. We stay alert, agile and adaptable so as to quickly spot opportunities that can drive growth, success and continuous improvement. For us, innovation is not a department, it’s a state of mind.

  • Integrity

    Since our business is built on trust, we adhere to the highest moral standards. Integrity is the core of everything we do because it makes us a better team, gives confidence to our stakeholders, reinforces loyalty, courage and resilience, and creates a sense of community. We believe in clear, truthful communication: we celebrate the positive and learn together from the negative. Customers, employees and shareholders all deserve honesty, transparency and responsiveness.

  • Excellence

    We aim to be the very best at everything that we do. Employees, customers and shareholders know that they can depend on us because we never give up. To continuously achieve excellence, we are proactive in terms of leadership, planning, execution and long-term vision. We have a winning mindset: not only do we fulfill our customer needs with the best quality, but we anticipate and go beyond.