FAQs
What are the primary responsibilities of a Transaction Capture Rep?
The primary responsibilities include preparing and reviewing loan documentation, processing and closing loans within a complex loan operations environment, interpreting data for process improvement, minimizing risk, timely escalation of issues, and ensuring accuracy and quality in performed tasks.
What qualifications are required for this position?
The qualifications required include 1-2 years of relevant experience, basic knowledge of loan processes and documentation, and a high school diploma or equivalent.
Is prior knowledge of loan documentation necessary?
While elementary level knowledge of loan processes, procedures, and documentation is required, extensive prior knowledge is not necessary.
What skills are essential for success in this role?
Essential skills include good communication and interpersonal skills, the ability to assess and manage risk, and a basic understanding of business processes and tools used in the loan process.
Who will I interact with in this role?
You will interact with colleagues, stakeholders, and may have direct interaction with external customers to explain or disseminate information.
What type of work environment can I expect?
You can expect to work in a dynamic loan operations environment with a focus on achieving team objectives and ensuring quality service.
Are there opportunities for growth in this position?
Yes, individuals at this level exhibit basic executional capabilities and are beginning to take on more responsibilities, providing a path for growth.
What measures are in place for compliance and risk management?
Individuals are expected to comply with applicable laws and regulations, adhere to policies, and apply sound ethical judgment regarding business practices while managing and escalating risks.
Is there training provided for new hires?
Yes, training will typically be provided to help new hires understand loan processes, procedures, and tools.
How does Citi ensure diversity and inclusion in its hiring practices?
Citi is an equal opportunity and affirmative action employer and ensures that all qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.