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Transport Administrator - Bookings

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Lineage Logistics

17d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Logistics
  • Brisbane
  • Quick Apply

AI generated summary

  • You should have transport admin experience, knowledge of CoR principles, strong admin skills, customer liaison experience, excellent communication, time management, and proficiency in Microsoft Office, WMS, TMS.
  • You will data entry customer orders, check EDI accuracy, book DC loads, handle customer queries, coordinate with planners and warehouses, and communicate with transport partners for scheduling.

Requirements

  • Experience in a similar role (industry experience is preferable)
  • Good understanding of CoR principles (NHVLR, Mass/Fatigue Management)
  • Strong administration and data entry skills
  • Experience with liaising with customer to assist with issue resolution
  • Impressive verbal and written communication skills
  • Outstanding customer service, problem solving and influencing skills
  • Proven time management and organisational skills and ability to meet deadlines
  • Translogix experience preferred
  • Strong IT skills (Microsoft Office, WMS, TMS)

Responsibilities

  • Data entry of manual customer orders into TMS
  • Cross checking of orders through EDI into TMS to ensure all orders are showing and correct
  • Using customer booking platforms to book in DC loads in a timely manner
  • Calling/emailing foodservice customers for transport bookings
  • Working through customer queries on daily basis
  • Working closely with Transport Planner for timeslots and bookings
  • Working with other states for interstate orders
  • Sending Transport Partners emails booking for collections to regional areas
  • Working with Warehouse Admin Staff for order, queries, date changes etc
  • Liaising with Transport Allocator for any missed deliveries to be rescheduled and any missing paperwork for bookings

FAQs

What is the primary responsibility of the Transport Administrator - Bookings?

The primary responsibility of the Transport Administrator - Bookings is to manage customer service and the booking of customer orders into distribution centers (DCs) and food service receivers, while also addressing customer queries and coordinating with the transport planner and team.

What is the work location for this position?

This position is based at the Cannon Hill facility in Brisbane.

What are the key areas of responsibility for this role?

Key areas of responsibility include data entry of manual customer orders, cross-checking EDI orders, using booking platforms, communicating with foodservice customers, resolving customer queries, collaborating with the transport planner, working on interstate orders, and liaising with warehouse staff.

What qualifications or experience are preferred for this role?

Preferred qualifications include experience in a similar role, strong administration and data entry skills, knowledge of CoR principles, and experience with customer issue resolution.

Is industry experience required for this position?

While industry experience is preferable, it is not explicitly required; however, experience in a similar role is ideal.

What skills are emphasized for the Transport Administrator - Bookings?

Emphasized skills include impressive verbal and written communication, outstanding customer service, problem-solving abilities, time management, organizational skills, and strong IT skills, particularly with Microsoft Office, WMS, and TMS.

Does Lineage offer opportunities for growth within the company?

Yes, Lineage is focused on transformation and growth, providing opportunities for employees to innovate and contribute to the logistics solutions in the food supply chain.

Does Lineage promote diversity and inclusion in the workplace?

Yes, Lineage is dedicated to building a diverse, inclusive, and authentic work environment and encourages applicants from all backgrounds to apply.

What type of software experience is preferred for this role?

Experience with Translogix is preferred for this role, along with familiarity with TMS and WMS systems.

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Lineage Logistics

Transportation
Industry
10,001+
Employees

Mission & Purpose

Lineage is one of the world’s leading temperature-controlled industrial REITs and integrated solutions providers with a global network of over 480 strategically located facilities, totaling nearly 2.9 billion cubic feet of capacity across countries in North America, Europe, and Asia-Pacific. Coupling industry-leading expertise in end-to-end logistical solutions and innovative technology, Lineage partners with the world’s largest food and beverage companies to increase distribution efficiency, advance sustainability, minimize supply chain waste, and, most importantly, help feed the world. In recognition of the company’s leading innovations and sustainability initiatives, Lineage has been named a CNBC Disruptor 50 Company for three consecutive years, twice named a US Best Managed Company, named the No. 1 Data Science company, and 23rd overall, on Fast Company’s list of The World’s Most Innovative Companies, and was included on Fortune’s Change the World list.